IT Senior Team Manager Position

2 weeks ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

We are seeking a highly skilled IT Senior Team Manager to join our team at GECO Philippines. This is a challenging role that requires strong leadership skills, technical knowledge, and excellent communication abilities.

About the Role

This position involves managing the Application Maintenance team of the System Integrator/Partner. The ideal candidate will be responsible for planning Application Maintenance releases and hotfixes, managing relationships with eCommerce stakeholders, and tracking Application Maintenance KPIs and System Integrator Service Levels.

Key Responsibilities
  • Manage the Application Maintenance team of the System Integrator/Partner
  • Plan Application Maintenance releases and hotfixes
  • Manage relationships with eCommerce stakeholders (Business, Operations, and Services Teams)
  • Manage escalations on issues impacting productive applications
  • Track Application Maintenance KPIs and System Integrator Service Levels
Technical Skills

The successful candidate must possess strong technical skills, including:

  • Ticketing Management System suite (must have)
  • eCommerce processes knowledge (must have)
  • eCommerce applications functional knowledge (must have)
  • Software Development Lifecycle (Waterfall or Scrum) (must have)

Nice-to-have skills include:

  • Atlassian Suite
  • Web SDLC
  • Previous experience in IT eCommerce teams or System Integrators
  • Experience working with offshore teams
Requirements
  • Basic reporting and data/processes analysis skills (must have)
  • Proficient in English (must have)
What We Offer

We offer a competitive salary range of PHP 150,000 - PHP 200,000 per month, depending on qualifications and experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.

Our company culture values teamwork, innovation, and customer satisfaction. We strive to create a work environment that is inclusive, diverse, and supportive of our employees' personal and professional goals.


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