Client Success Associate
4 days ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same?
We're looking for a skilled Client Success Associate to join our team at Adaca. As a key member of our customer support team, you'll play a critical role in ensuring our customers receive the highest level of service and support.
Your Key Responsibilities- Manage a high-volume customer service support phone line and inbox, responding to enquiries, resolving issues and providing programme information.
- Validate claims submissions to our programmes by downloading, checking and manually updating claims data.
- Approve or decline claims, ensuring accurate point awards through our loyalty platform.
- Create and submit accurate reporting documentation to drive business decisions.
- Exceed validation and service key performance indicators and targets.
- Undertake ad-hoc tasks as directed by the Client Support Manager and Head of Loyalty Services.
- Proven experience as a Client Success Associate (or similar role) in a customer-facing environment.
- Proficient in Microsoft 365, Kademi, and Campaign Monitor.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders and external customers.
- Demonstrated ability to work in a fast-paced environment, prioritising multiple tasks and meeting deadlines.
- Strong analytical and problem-solving skills, with attention to detail and a results-driven approach.
- Fluency in Cantonese, Mandarin, and English (written and verbal).
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Client Success Associate
2 weeks ago
Taguig, National Capital Region, Philippines Helloconnect Full timeYour New RoleWe're looking for a Client Success Associate to join our team. As a key member of our customer service team, you'll be responsible for delivering exceptional customer service across multiple channels.Key Responsibilities
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Customer Success Associate
5 days ago
Taguig, National Capital Region, Philippines Santaisabel Full timeCustomer Success AssociateAs a Customer Success Associate, you will be the go-to person for our sales teams, ensuring they have the necessary support to excel. Key responsibilities include handling user inquiries, resolving technical issues, and delivering excellent customer experiences.Main Tasks:Respond to user queries and resolve technical problems.Assist...
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Client Success Associate
2 weeks ago
Taguig, National Capital Region, Philippines COEUS Storage Solution, Inc. Full timeCoeus Storage Solution, Inc. is seeking a highly motivated and results-driven individual to fill the role of Sales Account Executive.About the RoleThis is a dynamic position that requires excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.The successful candidate will have a minimum High/Senior...
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Client Support Associate
9 hours ago
Taguig, National Capital Region, Philippines Canon Australia Full timeAbout the JobAs a Client Support Associate at Canon Australia, you will play a critical role in ensuring the successful delivery of Managed Services to our customers. You will be working closely with our Client Service Managers and the Service Delivery Team to provide exceptional customer service and support.The ideal candidate will have strong communication...
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Client Support Associate
2 weeks ago
Taguig, National Capital Region, Philippines We Search @ Searchers & Staffers Corp. Full timeWe are looking for a Client Support Associate who can provide comprehensive support to clients across various touchpoints.Deliver high-quality customer support through phone, email, and other channels while maintaining a high level of professionalism.Guide customers in account setup, updates, and troubleshooting account-related issues.Maintain a positive and...
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Client Success Advocate
5 days ago
Taguig, National Capital Region, Philippines Care Technologies Full timePosted 2 days ago and deadline of application is on 9 Jun.Hybrid.Proactively communicate and collaborate with stakeholders to understand and analyze client needs, current client statuses, updates on client issues, and client temperaments.Responsible for the coordination of cross-functional resources (Support, Sales, Development, Product, Implementation) to...
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Client Success Partner
7 days ago
Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions Full timeWe are looking for a Client Success Partner to deliver top-notch support, build strong client relationships, and help improve our service processes. If you're passionate about customer success and thrive in a fast-paced environment, we'd love to hear from you.About the RoleDeliver exceptional client experiences through effective issue resolution and...
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Client Success Manager
2 weeks ago
Taguig, National Capital Region, Philippines Morfyus Full timeAbout the RoleThis Client Success Manager position involves leading business reviews, optimizing performance, and uncovering new partnership opportunities. The successful candidate will work cross-functionally with other teams to improve customer experience and drive scalable growth.
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Client Success Specialist
1 day ago
Taguig, National Capital Region, Philippines Sutherland Full timeWe are Sutherland, a process transformation company that serves marquee clients in major industry verticals. Our head office is located in Rochester, New York, USA, and we span 60 locations across 19 countries supporting 8 industries. We focus on delivering results that businesses can see, resulting in improved experiences that their customers can feel.About...
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Client Success Manager
5 days ago
Taguig, National Capital Region, Philippines Care Technologies Full timeAbout the RoleCare Technologies is seeking a skilled Client Success Advocate to proactively communicate and collaborate with stakeholders to understand and analyze client needs, current client statuses, updates on client issues, and client temperaments.This individual will be responsible for coordinating cross-functional resources (Support, Sales,...
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Client Success Director
1 week ago
Taguig, National Capital Region, Philippines GCash Full timeAbout GCashAt GCash, we are passionate about creating innovative financial solutions for the nation. As a Client Success Director, you will play a crucial role in driving revenue growth and ensuring client satisfaction.Building Strong Client RelationshipsFoster strong relationships with clients to meet their needs and ensure satisfaction with GCash's...
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Client Success Consultant
1 week ago
Taguig, National Capital Region, Philippines Michael Page Full time**Career Opportunity**We are looking for a skilled client success consultant to join our team.As a client success consultant, you will be responsible for managing relationships with mobile app advertisers and agencies.Key responsibilities include:Managing relationships with mobile app advertisers and agencies.Assisting in campaign planning, setup,...
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Client Support Associate
2 weeks ago
Taguig, National Capital Region, Philippines IQVIA Argentina Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Client Support Associate to join our team. As a Client Support Associate, you will provide day-to-day guidance and support to clients under close supervision.Key ResponsibilitiesLeverage technical skills to answer client queries and maintain accurate records.Develop interpersonal skills to...
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Client Success Assistant
5 days ago
Taguig, National Capital Region, Philippines Adaca Full timeThings to know before applying:you must have your own work equipmentyou are able to work remotelyyou can work full-time for this roleexperience working with clients/companies outside PH is an advantageonly candidates who meet the requirements will be contactedFluent in Mandarin / Cantonese (Verbal and Written)Role Summary:We are seeking an experienced Client...
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Client Services Associate
2 weeks ago
Taguig, National Capital Region, Philippines JetSon Manpower Agency Full timeJob SummaryThe Client Services Associate will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.Main ResponsibilitiesRespond to client inquiries and resolve issues in a timely and professional manner.Communicate with clients regarding product or service information, pricing, and availability.Collaborate...
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Client Success Manager
2 weeks ago
Taguig, National Capital Region, Philippines Fusion Markets Full timeDirect message the job poster from Fusion MarketsFusion Markets is an Australian based Forex & CFD provider with a mission to lower the cost of online trading. Their trading costs are among the lowest in Australia, aiming to change traders' expectations of their provider.Role DescriptionThis is a full-time hybrid role for a Client Success Manager at Fusion...
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Client Success Director
7 days ago
Taguig, National Capital Region, Philippines Pink Ventures Inc. Full timeJob OverviewWe are looking for a Client Success Director to join our team at Pink Ventures Inc. In this role, you will be responsible for leading a sales team, developing and implementing sales strategies, and maintaining strong relationships with clients. You will drive revenue growth and ensure exceptional customer service throughout the sales process.Key...
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Client Success Manager
5 days ago
Taguig, National Capital Region, Philippines Sutherland Full timeAbout the JobWe are seeking a Client Success Manager to join our team at Sutherland. In this role, you will be responsible for developing and maintaining strong relationships with our partners and distributors, as well as identifying and implementing process improvements to increase channel performance.Key Responsibilities:Develop and maintain strong...
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Client Success Representative
3 weeks ago
Taguig, National Capital Region, Philippines Bossjob Full timeAt Bossjob, we believe that bringing a change to the world through technological revolution is a fulfilling opportunity. As our Client Success Representative, your key responsibilities are:Provide clients with quality and timely responses by deeply understanding their concerns with our service.Monitor client inquiries and concerns on a regular basis through...
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Client Success Managers
3 weeks ago
Taguig, National Capital Region, Philippines Fusion Markets Full timeAt Fusion Markets, we take our clients' trading experience very seriously. Whether they're trading currencies, cryptos, or gold, we want them to trade with the lowest costs and the least friction. To help us continue to blow away our customers' expectations of a forex provider, we're in search of a Client Success ManagerKey Responsibilities:Provide...