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Client Success Partner
2 weeks ago
We are looking for a Client Success Partner to deliver top-notch support, build strong client relationships, and help improve our service processes. If you're passionate about customer success and thrive in a fast-paced environment, we'd love to hear from you.
About the Role- Deliver exceptional client experiences through effective issue resolution and proactive support.
- Build and maintain strong relationships with clients to gather feedback and improve operations.
- Collaborate with internal teams to drive business growth and improve service delivery.
- Develop and implement process improvements to enhance efficiency and productivity.
- Minimum 3 years in customer support, preferably in e-commerce, SaaS, and or Logistics background.
- Strong data analytics skills and proficiency in Excel.
- Exceptional verbal and written communication skills.
- Experience in process development, program/project management, and driving change in fast-paced environments.
