Chief Client Experience Coordinator

2 days ago

Makati City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱3,600,000 - ₱5,400,000
Customer Support Specialist PositionAbout the Role

This customer-facing role involves interacting with clients, trainers, and learners through various channels. Your primary goal will be to deliver exceptional service.

Key Responsibilities:
  • You will serve as the first point of contact for client inquiries, feedback, and technical questions.
  • Troubleshoot and resolve service or product issues by identifying root causes and providing timely solutions.
  • Collaborate with cross-functional teams to escalate and resolve complex cases.
  • Proactively engage new and prospective learners to drive activation and utilization across multiple communication channels.
  • Triage inbound inquiries from the concierge line and coordinate expectations for session requests with both learners and trainers.
  • Collect and report learner and trainer insights to internal stakeholders to help shape product and experience enhancements.
Requirements:
  • 1-2+ years of experience in customer success, client services, or another learner-facing support role.
  • Strong written and verbal communication skills, with a natural ability to deescalate, empathize, and build trust.
  • Exceptional organizational skills and attention to detail—able to manage multiple conversations and priorities with care.
  • Demonstrated ability to think critically, troubleshoot issues, and contribute to process improvements.
  • Proficiency with CRM tools (preferably HubSpot), chat systems, and Microsoft Office (especially Excel).

  • Chief of Staff

    6 days ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time $104,000 - $130,878 per year

    The Chief of Staff serves as a strategic partner and trusted advisor to the President and CEO, ensuring the effective execution of corporate priorities, decision-making processes, and organizational initiatives. This role acts as a central coordination point across departments, streamlining communication, managing special projects, and driving strategic...

  • Chief of Staff

    1 week ago

    Makati City, National Capital Region, Philippines Beep Full time $60,000 - $80,000 per year

    Position SummaryThe Chief of Staff to the CEO will provide high-level strategic and administrative support to ensure the CEO can efficiently accomplish key tasks and organizational initiatives on timely manner. This role will serve as a central coordination point between the CEO and various internal departments and Groups, with a focus on handling and...

  • Chief Cook

    1 week ago

    Makati City, National Capital Region, Philippines CROSSWORLD MARINE SERVICES INC. Full time $1,726 per year

    Chief Cook (Ultramax)CROSSWORLD MARINE SERVICES INC.POEA-002-SB R-MLCVessel Type: Bulk Carrier - TBATrade Route: Worldwide - EUROPE1 VacanciesJob InformationJob DescriptionA Chief Cook, also known as a Head Chef, is responsible for overseeing all aspects of food preparation and kitchen management within a specific establishment, such as a restaurant, ship,...

  • Client Success Experience

    1 week ago

    Makati City, National Capital Region, Philippines Alps Technologies Full time $40,000 - $60,000 per year

    Job SummaryThe CSx Officer ensures that ALPS clients are satisfied, empowered, and successful after project implementation. This role is part of the Client Success Program, covering onboarding, training, maintenance support, and regular client visits.Key ResponsibilitiesGuide clients through CSx onboarding after project acceptance.Conduct quarterly client...

  • Chief Client Experience Officer

    2 days ago

    Quezon City, National Capital Region, Philippines beBeeLeadership Full time $90,000 - $110,000

    Job Title: Senior Client Experience DirectorLocation: Remote (Global)Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive leader to drive customer satisfaction, loyalty, and operational excellence throughout the customer journey.Key Responsibilities:Customer...

  • Chief Finance Officer

    1 week ago

    Makati City, National Capital Region, Philippines e-Transfer Advance Processing Full time ₱1,200,000 per year

    The Office of the Chief Financial Officer (CFO) ensures the organization's fiscal health by leading all financial planning, budgeting, accounting, investment, and compliance functions. It safeguards resources, monitors revenues and expenditures, and delivers accurate, transparent financial reporting to support strategic decision-making. The office...

  • Client Experience Representative

    3 days ago

    Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000

    Client Experience RepresentativeWe are revolutionizing what client experience can be by combining bold strategy with cutting-edge technology to drive remarkable results.About the RoleYou'll be at the forefront of our client interactions, handling a high volume of inbound calls daily. You'll guide clients from their first call to a formal consultation with...

  • Chief Accountant

    1 week ago

    Makati City, National Capital Region, Philippines Jugro Transport International Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Chief AccountantLocation: 4091 KALAYAAN AVE, TEJEROS, CITY OF MAKATI, NCR, FOURTH DISTRICTJob Type: Full-TimeAbout Us:Jugro Transport Int'l Phils Corp. is one of the more aggressive companies in the freight management industry. Jugro, as it is more commonly known, is committed to consistent professionalism in the performance of its service. Jugro...

  • Director of Client Experience

    2 days ago

    Makati City, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱60,000 - ₱95,000

    Job Title: Head of Customer SuccessTo drive satisfaction, loyalty, and operational excellence throughout the customer journey, we are seeking an experienced and proactive leader to own the end-to-end customer experience.Establish and track key performance indicators, processes, and team goals aligned with business objectives.Build, manage, and mentor a...

  • Chief Client Experience Officer

    2 days ago

    Makati City, National Capital Region, Philippines beBeeSupport Full time $65,000 - $85,000

    Customer Support Team Lead Job SummaryA Customer Support Team Lead is responsible for leading and developing a team of customer support specialists to deliver exceptional client and user experiences. The ideal candidate brings hands-on experience in customer support leadership, thrives in a fast-paced environment, and knows how to balance team development...