
BFSI Sector Training and Quality Strategist
3 days ago
As a senior leader in the BFSI sector, this role oversees organizational excellence and strategic initiatives through visionary leadership.
Key Responsibilities- Strategic Leadership: Drive business objectives for BFSI programs by architecting and implementing overarching training and quality strategies. Collaborate with stakeholders to ensure alignment of learning initiatives with organizational goals and customer experience standards.
- Training Program Development: Design, develop, and deliver comprehensive training curriculums tailored to BFSI processes, regulatory requirements, customer service excellence, and operational efficiency. Evaluate competency gaps and create role-specific learning journeys.
- Quality Assurance Framework: Establish and refine quality assurance programs, including process audits, call monitoring, transaction reviews, and root cause analyses. Implement metrics and dashboards to provide actionable insights for continuous process improvement.
- Regulatory Compliance: Ensure all training and quality programs rigorously adhere to domestic and international regulatory standards, including AML, KYC, GDPR, PCI DSS, and other relevant frameworks governing BFSI operations.
- Team Leadership: Manage, motivate, and develop high-performing teams of trainers, quality analysts, and subject matter experts. Foster a culture of learning, growth, and accountability, ensuring ongoing professional development and knowledge.
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Product Strategist
3 days ago
Makati City, National Capital Region, Philippines beBeeStrategist Full time $100,000 - $150,000Job OverviewWe are seeking a seasoned Product Strategist to spearhead our product development initiatives. As a key member of our team, you will be responsible for driving business growth through innovative products and services.Key ResponsibilitiesAnalyze complex requirements to develop tailored solutions.Develop and implement comprehensive product...
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Collections Quality Control Specialist
4 weeks ago
Makati City, National Capital Region, Philippines Metropolitan Bank and Trust Company Full timeBe part of a leading financial institution.Collections Quality Control SpecialistDepartment: Credit Operations/ Collections & RecoveriesResponsibilities:The position is responsible for conducting various quality assurance (QA) tests for the Collections Department. The Quality Control Specialist is responsible for conducting different Day-2 review activities...
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IT Quality Review Officer
4 weeks ago
Makati City, National Capital Region, Philippines Metropolitan Bank and Trust Company Full timeBe part of a leading financial institution. IT Quality Review OfficerDepartment – Unit: Business TechnologyJob Level :Project-basedKey ResponsibilitiesThe job holder is responsible for reviewing parameter changes for enterprise wide systems performed by the Systems Fulfillment Team to identify anomalies, suspicious or unauthorized...
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Training Specialist
2 days ago
Makati City, National Capital Region, Philippines beBeeTraining Full time ₱900,000 - ₱1,200,000Job OverviewThis role involves delivering and supporting training programs, with a focus on ensuring high-quality content and execution.ResponsibilitiesComplete all prerequisites of each training program within the team.Attend onboarding training programs as a participant and observer.Undergo accreditation for training programs as required.Deliver training...
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Quality Assurance Associate
2 weeks ago
Makati City, National Capital Region, Philippines Metrobank Full timePress Tab to Move to Skip to Content LinkHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces yo u need to do your best work, unleashing your full potential to help you secure...
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Senior Training Manager
20 hours ago
Makati City, National Capital Region, Philippines beBeeTraining Full time ₱900,000 - ₱1,200,000We are seeking a seasoned professional to fill the role of Senior Training Manager. This is an exceptional opportunity for someone who wants to take their career to the next level and be part of a dynamic team.Job OverviewThe Senior Training Manager will play a pivotal role in driving business growth by leading the development and implementation of...
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Operational Training Specialist
4 days ago
Makati City, National Capital Region, Philippines beBeeTrainer Full timeJob Title: SIU Operational TrainerAs a professional in this role, you will be responsible for facilitating SIU Coding process training and CPC Medical Coding Academy. Your expertise will play a critical part in helping our organization deliver high-quality services to those who need it most.Responsibilities:Develop and implement comprehensive training...
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Senior Art Director
4 weeks ago
Quezon City, National Capital Region, Philippines Zynergia Health and Wellness Corp. Full timeAct as a guardian for the client's brand messaging and visual identityLead and execute conceptualization and creative direction across digital projects, including marketing campaigns, social media, websites, and display advertisingCraft compelling and effective campaigns across various formats and platformsBe hands-on with execution from concept to final...
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Learning and Development Head
4 weeks ago
Makati City, National Capital Region, Philippines Metropolitan Bank and Trust Company Full timeBe part of a leading financial institution.Learning and Development HeadDepartment – Unit: Human ResourcesResponsibilitiesThe job holder is expected to develop, facilitate and evaluate corporate (in-house and out-sourced) learning programs for the company. S/he will manage the whole training cycle from TNA, training delivery, training metrics management,...
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Global HR Quality Officer
4 weeks ago
Makati City, National Capital Region, Philippines ING Group Full timePosition Overview We are seeking a dedicated and detail-oriented Quality Management Lead to join our new build team. The role involves creating, overseeing, and enhancing quality management standards across multiple HR functions. The Quality Management Lead will play a critical role in establishing controls and governance to ensure effectiveness,...