Healthcare Service Coordinator

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeePatientSupport Full time ₱290,000 - ₱460,000

Job Description:

  • We are seeking a skilled Patient Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and support to patients in a healthcare environment.
  • The Patient Support Specialist will be the primary point of contact for patients, responding promptly and professionally to enquiries via phone, email, online forms, and other marketing channels.
  • They will provide clear and compassionate information about services, addressing questions and concerns with empathy and understanding.

Key Responsibilities:

  • Respond to patient enquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information about services and treatments.
  • Collaborate with clinic staff and chiropractors to schedule initial consultations and follow-up appointments.
  • Manage incoming leads and conduct timely follow-ups to maximise engagement and conversion.
  • Track, analyse, and report on lead conversion rates and relevant performance metrics.

Requirements:

  • A bachelor's degree or Certificate IV in a relevant discipline is highly desirable.
  • At least 3 years of experience in a customer service or sales support role within a healthcare environment.
  • Strong communication skills with a personable and empathetic approach.
  • High level of discipline in following procedures, scripts, and workflow systems.
  • Ability to balance warm patient interactions with timely task completion.
  • Strong time management and multitasking abilities in a fast-paced setting.
  • Competency with CRM and lead management tools.
  • High standards of professionalism, confidentiality, and integrity.
  • Self-motivated and capable of working independently and collaboratively as part of a small team.

  • CSR healthcare account

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Full time ₱210,000 - ₱260,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Healthcare Acct

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Phils Inc Full time ₱21,000 - ₱26,000 per year

    Key Responsibilities:Review and analyze contracts related to payment disputes.Job Requirements:A minimum of 6-12 months of experience in Healthcare Account Receivables/Collections within a BPO environment, including claims payment processing, claim status tracking, medical billing, AR follow-ups, and handling denials and appeals with outbound healthcare...

  • CSR (Healthcare Account)

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Phils Inc Full time ₱500,000 - ₱1,000,000 per year

    Key Responsibilities:Review and analyze contracts related to payment disputes.Work from the Provider's perspective.Coordinate with insurance companies to confirm claim statuses and recover unpaid claims.Manage claims processing, denial handling, and claim status updates.Job Requirements:A minimum of 6-12 months of experience in Healthcare Account...

  • CSR- Healthcare Account

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Phils Inc Full time $70,000 - $120,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Administrative Healthcare Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeHealthcare Full time ₱400,000 - ₱600,000

    Medical Virtual Assistant / Intake Coordinator RoleJob Type: Full-time / Part-timeJob Overview: The Medical Virtual Assistant / Intake Coordinator plays a crucial role in patient intake, administrative support, and healthcare coordination.Responsibilities:Patient Intake Management: Collect and verify patient demographic informationScheduling Coordination:...

  • Administrative Healthcare Professional

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeSupport Full time $45,000 - $60,000

    Medical Support Specialist RoleWe are seeking a highly organized and detail-oriented Medical Support Specialist to support healthcare providers and ensure seamless operations within a medical office environment. This individual will be responsible for various administrative tasks, including data entry, appointment scheduling, records management, prescription...

  • Healthcare Account Customer Service Representative

    1 week ago

    Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Job Title: CSR For Healthcare AccountWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a CSR for Healthcare Account, you will be responsible for handling inbound calls in a proactive and customer-focused manner.This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and...

  • Healthcare Data Manager

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeDataManagement Full time ₱100,000 - ₱200,000

    Healthcare Data Manager PositionWe are seeking a meticulous and organized individual who thrives in a remote work environment to manage sensitive healthcare documents. The ideal candidate will have experience coordinating with third-party providers and supporting legal or healthcare operations.Key Responsibilities:Request medical records from healthcare...

  • Healthcare Recruitment Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeHealthcare Full time $28,000 - $40,000

    We are seeking a skilled and organized professional to join our team as a Healthcare Recruiting Associate. The successful candidate will be responsible for overseeing the entire recruitment process, from identifying suitable candidates to managing client interactions, finalizing placements, and collecting feedback.Key Responsibilities:Identify and recruit...

  • Healthcare Platform Operations Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeLaboratory Full time $1,000 - $1,500

    Optimizing laboratory access is a top priority for our healthcare platform. As an Operations Associate, you will play a vital role in ensuring seamless service delivery to our customers.About the RoleWe are seeking technical professionals with strong analytical and problem-solving skills to support daily operations. You will be working closely with internal...