
Tenant Services Specialist
1 day ago
We are seeking a highly organized and detail-oriented professional to support our commercial property management operations.
This role requires experience in property management, with skills in lease administration, vendor coordination, work order tracking, and financial reporting.
The ideal candidate will have strong communication and problem-solving skills, as well as the ability to multitask and prioritize tasks effectively.
Key Responsibilities:
- Lease & Tenant Management:
- Review and prepare commercial lease abstracts for internal reference.
- Track and maintain Certificates of Insurance (COIs) for vendors and tenants.
- Draft and send email communications and formal letters to tenants.
- Track annual rent increases and prepare notifications accordingly.
- Assist in scheduling and coordinating work orders for building engineers, ensuring timely completion.
- Enter work orders into software and follow up to ensure tenant requests are addressed professionally.
- Oversee the new vendor and tenant setup process in company systems.
- Prepare contracts for third-party vendors.
- Invoice coding for payables to ensure timely vendor payments.
- Monitor monthly accounts receivable to track rent payments and outstanding balances.
- Assist property managers in preparing annual operating budgets.
- Gather bids and proposals for projects and repairs, and utilize Excel and SharePoint for tracking and reporting tasks.
Maintaining accurate records is also a crucial part of this role. The Tenant Services Coordinator will be responsible for gathering information and performing research as needed.
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