
Senior Financial Operations Manager
1 day ago
We are seeking a highly skilled and experienced professional to lead our Middle Office team. The successful candidate will be responsible for overseeing daily operations, reporting, and people management.
Responsibilities- Maintain a database of internal and external public rating agency credit rating changes as well as credit limits for names held in General Account and Manulife Investment Management portfolios.
- Prepare weekly reports of these changes and lead the discussion of these changes in weekly team meetings.
- Deliver quarterly summaries of ratings changes for use in the preparation of Quarterly Loan Review packages.
- Track credit limit, utilization, capacity, and alert breaches for names and prepare reports on a weekly, monthly, and quarterly basis.
- Ensure that the Annual Revise tracking database is properly updated and maintained.
- Handle time-sensitive requests from internal groups for information and/or action.
- Coordinate and prepare audit schedules, documentation, and reconciliations to support internal and external audit requirements.
- Manage day-to-day operations, promoting efficiency and team effectiveness by ensuring Service Level Agreement achievement through quality control, capacity management, operational excellence, and team enablement.
- Provide key decision support to business stakeholders through availability of relevant financial information, providing detailed analysis, and recommending appropriate action plans.
- Take the lead role in resolving critical issues raised during operations meetings and proactively manage and monitor control efficacy to ensure potential risk is minimized.
- Work closely with global stakeholders to ensure smooth reporting and assist in ad-hoc requests as needed.
- Bachelor's degree in Finance, Economics, Accounting, Math, or related field; CFA or FRM preferred.
- 5+ years in financial services, including 3+ years in a leadership role.
- Demonstrated strong performance across multiple functions, including investment analysis, industry analysis, credit risk, written and oral expression, strong attention to detail, work ethic, and sense of urgency.
- Strong analytical, communication, and stakeholder management skills.
- Good communication and presentation skills; ability to succinctly engage with business partners and team members.
- Strong Excel and PowerPoint skills.
- Adept at leveraging tools like Power BI to develop dynamic dashboards and visualizations.
- Proven ability to thrive in a fast-paced, high-performing, and collaborative team environment while managing multiple, constantly changing priorities and ad-hoc requests.
- Proactive approach to continuous improvements and positive 'can-do' attitude.
- Ability to identify and investigate complex issues and recommend actionable solutions.
We offer a flexible environment where well-being and inclusion are more than just words. We empower you to learn and grow the career you want, recognize and support you in shaping the future you want to see.
About UsWe are a global leader in financial services helping people make informed decisions and live better lives.
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