Customer Experience Ambassador

5 days ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000
About the Role:

We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences through phone support.

As a Customer Service Representative, you will work closely with clients to understand their needs and provide solutions that meet their expectations. You will also be responsible for escalating calls to supervisors when necessary and providing feedback reports on call issues related to downtime and/or training issues.

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have strong communication skills. If you are a motivated and customer-focused individual, we encourage you to apply for this role.

About the Job:

The successful candidate will have:
  • A high school diploma or equivalent required; an associate's degree preferred
  • Experience in customer service, particularly in phone-related customer service
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • Ability to use phone and computer systems effectively
  • Strong interpersonal and communication skills

Benefits:

As a valued member of our team, you can expect a range of benefits, including:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The chance to work with a global leader in customer service and experience

How to Apply:

To be considered for this exciting opportunity, please submit your application via our website. We look forward to hearing from you

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