
Lead Dental Billing Trainer
13 hours ago
The Dental Billing Expert will lead comprehensive training sessions, provide team guidance and ensure seamless billing operations.
This role requires a passion for teaching, expertise in dental billing workflows and commitment to clinical excellence.
Key Responsibilities- Teach and guide on insurance verification, CDT coding, claims, EOBs and denials.
- Develop and deliver live and recorded training sessions focused on payer logic, billing documentation and audit-readiness.
- Facilitate scenario-based training to deepen system knowledge and code accuracy.
- Evaluate team member skills through interviews and monitor progress through performance tracking tools.
- Provide feedback and recommendations for improvement and retraining needs.
- Support the development of micro-modules on denials, CDT updates and workflow corrections.
- Answer questions around codes, payer rules and patient communication.
- Deliver coaching on tone and clarity in billing notes.
- Identify common misunderstandings and flag them for review.
Maintain HIPAA compliance across all billing documents.
- Ensure accuracy in ledgers, note-taking and coordination between billing and clinical roles.
- Minimum 3 years experience in U.S.-based dental billing, including hands-on claim workflows.
- Advanced knowledge of CDT codes, EOBs, AR follow-up, appeals and U.S. dental software standards.
- Excellent training and instructional skills with ability to communicate complex information clearly.
- Familiarity with HIPAA, ledger accuracy and audit-readiness standards.
- Knowledge of U.S. dental PM software (Dentrix, Open Dental, Eaglesoft).
- Working knowledge of TalentLMS, Canva and Salesforce.
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