Director of Operational Excellence

2 weeks ago


Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

**Role Overview**:

  • The Director of Operational Excellence will oversee all business process operations, managing senior leaders and ensuring optimal performance across multiple client accounts.

**Responsibilities:**

  • Manage 2,000+ FTEs in a third-party BPO environment.
  • Drive process improvements through automation.
  • Thrive in fast-paced, start-up environments.
  • Proven track record in managing 3rd party BPO accounts and handling multiple clients.


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