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Freight Forwarding Operations Director

2 months ago


Manila, National Capital Region, Philippines Risewave Consulting Inc. Full time

Job Title: Freight Forwarding Operations Director


About Us:


Risewave Consulting Inc. is a leading provider of freight forwarding services, and we are seeking an experienced operations director to lead our team.


Key Responsibilities:


The successful candidate will oversee all aspects of our freight forwarding operations, including ocean and air freight, procurement, projects, and product development. They will also be responsible for setting up and managing a freight team, handling import/export/customs/trucking/billing, and promoting continuous improvement in our processes.


Team Management:


The operations director will motivate and develop the freight team, ensuring they have the necessary resources and support to meet daily operations. They will also establish key performance indicators for the department and monitor performance against operating goals.


Customer Relationships:


The ideal candidate will promote strong and professional relationships with customers, cargo agents, shipping lines, authorities, and other stakeholders. They will provide high-level customer relations and services, ensuring compliance with DP World policies and procedures.


Requirements:


To be considered for this role, you should have at least 10 years of experience in freight forwarding operations, with at least 5 years in a managerial position. Experience setting up freight forwarding/logistics operations departments is an advantage. You must be willing to work in a start-up environment, manage ambiguity well, and be action and results-oriented. Proficient spoken and written English is essential.


Salary:$120,000 - $180,000 per annum