Customer Service Operations Analyst

Job DescriptionA Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service...

Job DescriptionTasq Staffing Solutions seeks a highly skilled BPO Quality Analyst to join our team. The ideal candidate will have 2-4 years of customer service experience and a strong background in quality assurance in contact centers.About the RoleThis is an exciting opportunity for a professional looking to leverage their skills and experience in a dynamic...

**Test Analyst Job Summary**TASQ Staffing Solutions is hiring a Test Analyst to join our team. As a Test Analyst, you will be responsible for designing, developing, and executing test plans to ensure the quality of our clients' products and services.**Key Responsibilities:**Design and develop test plans and casesExecute tests and report defectsCollaborate...

PROJECT NAME: VerizonPOSITION TITLE: Customer Service AnalystWORK SETUP: Return to OfficeOVERALL PURPOSE:Customer Service Analyst – Sales Coach • A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.• Sales Coach should be able to use one-on-one sessions to target...

About the RoleWe are looking for a talented Technical Services Analyst to join our IT team at Staff4Me. As a Technical Services Analyst, you will play a crucial role in providing technical support to end-users and collaborating with other team members to escalate and resolve complex issues.Responsibilities:Technical Support: Provide first-level technical...

NCR Atleos is seeking a highly skilled Technical Support Analyst to join our team. The successful candidate will be responsible for monitoring the ATM fleet and resolving issues that impact Automatic Teller Machines (ATM) availability.This role involves working closely with customers and field support personnel to resolve ATM related issues. The ideal...

**Job Overview**Neksjob is seeking a highly skilled Customer Service Operations Specialist to join our team. This role plays a critical part in ensuring that customer service operations are efficient, effective, and aligned with business goals.

Customer Service Analyst – Sales Coach• A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.• Sales Coach should be able to use one-on-one sessions to target transferable skills.RESPONSIBILITIES:• A sales coach is a person who mentors, trains, and motivates...

We seek an experienced Customer Service Representative to join our team at JobsYours. As a key member of our operations department, this individual will be responsible for managing customer queries and complaints in a timely and professional manner.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to remain...

Job DescriptionWe are looking for an experienced Accounting Operations Analyst to join our team. The successful candidate will be responsible for analyzing and optimizing accounting operations processes, identifying areas for improvement, and implementing changes to enhance efficiency and effectiveness.The ideal candidate will have experience in leading...

Job DescriptionWe are seeking a highly skilled Technical Support Analyst to join our team at BEST CAREERS AND OPPORTUNITIES. As a Technical Support Analyst, you will be responsible for providing technical support and resolution to clients through effective diagnosis and troubleshooting of client queries. You will also be required to deliver excellent...

• College Undergraduate/Bachelor's degree in any field• At least 1-2 years' service desk experience with Service Now background in a BPO setting• Must have Service Now knowledge• Availability: ASAP joiner is advantage• Work Set up: Hybrid• Amenable to work in graveyard shift, shifting schedules including holidays and weekendsTower Description:•...

Job Description:Accounting and Finance ServicesDover Business Services (DBS) is a global service provider delivering transactional services in Accounting and Finance to the entire organization. We are seeking a talented AP Analyst to join our team in Cebu, Philippines.Key Responsibilities:Match supplier invoices to Purchase Order and Receipt data in the...

Job OverviewDover Business Services (DBS) is seeking a talented Accounts Receivable Analyst to join our team in Cebu, Philippines. As an AR Collection Analyst, you will be responsible for delivering timely and quality service to internal stakeholders and Dover customers.The position requires the ability to research business process and customer account...

Job DescriptionWe are seeking a highly skilled and detail-oriented Procurement Operations Analyst to join our team. As a key member of the Global Procurement Team, you will be responsible for ensuring the efficient execution of purchase request workflows and processes.The Role:Purchase Request Administration: Administer and execute purchase request workflows...

Job RequirementsTo succeed as an Operations Manager at Wipro, you will need to have a strong background in managing call center operations, preferably in banking customer service. You should also possess excellent oral and written communication and listening skills, good interpersonal and people management skills, and a problem-solving approach.Key...

About the PositionThe Business Operations Analyst will be responsible for analyzing and optimizing business operations within the QBE Insurance Group.Main ResponsibilitiesProcess Improvement:Analyze business processes and identify areas for improvement.Develop and implement process improvements, resulting in increased efficiency and productivity.Operational...

Why Work With UsWe are committed to creating a diverse and inclusive culture where everyone can thrive. We believe in the importance of diversity and inclusion and strive to create a healthier atmosphere for all employees. Our comprehensive benefits package includes career development opportunities, diversity and inclusion culture, and a commitment to...

**TASQ Staffing Solutions - Join Our Team as an Operations Quality Control Analyst**We are a leading provider of staffing solutions, and we are currently seeking an experienced Operations Quality Control Analyst to join our team. As an Operations Quality Control Analyst, you will play a crucial role in ensuring the highest quality of services in our Business...

Job DescriptionThe Operations Manager will oversee the day-to-day management of complex banking/contact center/customer servicing operations processes. Responsibilities include independently resolving outstanding issues, communicating/escalating problems to Senior Management, participating in industry initiatives, driving productivity and efficiency,...