Service Desk Analyst

Our MissionAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.Job ResponsibilitiesThe Technical Help Desk Analyst will be responsible for managing...

We are looking for a skilled Technical Service Representative to join our team at Ascendion. As a key member of our service desk, you will be responsible for providing exceptional support to our customers.Responsibilities:Customer Interactions: Handle customer inquiries, incidents, and service requests with professionalism and attention to...

Job Title: IT Service Desk CoordinatorContract Duration: 6 monthsSchedule: Rotating shiftWork Arrangement: OnsiteLocation: CebuSalary Offer: Php52,000 basic pay + Php1,500 non-taxable allowanceResponsibilities:· Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all...

As a Technical Support Analyst at Optum, you'll have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional care and technology solutions. Our team is passionate about making a difference in the lives of others, and we're looking for someone who shares our commitment to excellence.Key...

Service DeliveryAs a Technical Support Specialist with Netrix Global, you will play a critical role in providing timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. You will work closely with our team to resolve technical issues and improve our overall...

Join our partner client's team as a Senior Global Service Desk Engineer.This US-based role involves providing remote support to clients and occasional onsite visits.Key Responsibilities:Monitor and manage escalated service tickets.Configure and maintain software, hardware, networks, and servers.Qualifications:7+ years of experience as a Systems and Network...

Welcome to Neksjob's Help Desk! We are seeking highly skilled Help Desk Experts to join our team. As a Help Desk Expert, you will be the first point of contact for our customers, handling their queries, resolving issues, and providing expert advice on products and services.Qualifications:HS Graduate (old curriculum) or SHS Graduate1 year of call center...

Are you passionate about delivering exceptional customer service and technical support? Do you have a knack for troubleshooting complex issues and finding creative solutions? If so, we want to hear from you! As a Technical Support Analyst at Optum, you'll have the opportunity to work with a talented team of professionals who are dedicated to delivering...

Job DescriptionA Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service...

Why Work With UsWe are committed to creating a diverse and inclusive culture where everyone can thrive. We believe in the importance of diversity and inclusion and strive to create a healthier atmosphere for all employees. Our comprehensive benefits package includes career development opportunities, diversity and inclusion culture, and a commitment to...

**Job Title:** Help Desk Representative**Company Overview:** Neksjob Philippines is a leading BPO company that provides high-quality customer service solutions to clients around the world.**Job Summary:** We are seeking a Help Desk Representative to join our team. As a Help Desk Representative, you will be responsible for providing technical support to...

About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Netrix Global. As a member of our Service Desk, you will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. You will work closely with our team to resolve...

Drake International Philippines is committed to delivering exceptional IT services to our clients, and we need an experienced leader to oversee our help desk operations.This role requires a deep understanding of IT help desk processes and procedures, as well as excellent leadership and communication skills.Main Responsibilities:Lead a team of help desk...

Optum is committed to advancing health equity on a global scale. As a Technical Support Analyst, you'll join a team that's passionate about making a difference in the lives of others. Your work will directly impact the health and well-being of our clients, and you'll have the opportunity to grow and develop your skills in a dynamic and supportive...

About Us:Kinettix Inc. (Philippines) is a company that prides itself on innovation and collaboration. We are currently looking for an exceptional IT Service Desk Associate to contribute to our mission.The Job:This Help Desk Technician position requires an individual who can effectively troubleshoot and resolve technical issues while maintaining an excellent...

Drake International Philippines is looking for an experienced IT professional to drive excellence in outsourced IT support operations.This role involves promoting process improvements, standardization, and effective communication while overseeing the performance of Level 1 Help Desk teams.Main Responsibilities:Conduct direct observation and analysis of Level...

Talent Outsourcing Channel Solutions is looking for a Support Help Desk Professional to join our team. As a Support Help Desk Professional, you will be responsible for handling customer inquiries and providing technical support to customers via phone, email, or chat.Key ResponsibilitiesAnswering customer inquiries regarding products and servicesProviding...

Position OverviewMaintains and supports the integrity of the operating system environment and various computer systems.A Day in the Life:Administers, installs, and troubleshoots a variety of operating systems.Performs systems maintenance tasks, such as system backup, recovery, and file maintenance.Schedules, installs, and tests system software upgrades;...

Job SummaryWe are seeking a Technical Help Desk Analyst to join our team. As a Technical Help Desk Analyst, you will be responsible for managing Helpdesk tickets, resolving technical issues, responding to customer concerns, escalating issues to the next level tier, running diagnostics, and troubleshooting hardware and software.Responsibilities:Manage...

About This OpportunityWe are seeking a skilled Help Desk Professional to join our team at Staff4Me. As a Help Desk Professional, you will provide first-level technical support to end-users via various communication channels and collaborate with other team members to escalate and resolve complex issues.Responsibilities:Technical Support: Provide first-level...