IT Systems Administrator

1 week ago


Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱987,230 - ₱1,298,360
Job Overview

We are seeking a skilled IT Helpdesk Support Specialist to join our team. This hands-on technical support role focuses on networking, cross-platform support, and SaaS administration.


Main Responsibilities
  • Deliver advanced technical support to end-users via chat, email, phone, and remote tools.
  • Troubleshoot complex hardware, software, and network-related issues.

Key Skills and Qualifications
  • Minimum 3+ years of experience in an IT Helpdesk or technical support role.
  • Strong networking experience with Juniper switching and wireless, and Palo Alto firewalls.
  • Advanced troubleshooting skills in macOS, with experience in Apple Business Manager or MDM tools.
  • Proficiency in Microsoft Intune administration and Microsoft Entra administration.
  • SaaS administration experience with Zoom, Slack, and 1Password.

Benefits
  • Opportunity to work with cutting-edge technologies.
  • Professional development and growth opportunities.
  • A dynamic and collaborative work environment.

Additional Requirements
  • Familiarity with IT ticketing systems.
  • Strong documentation skills, professional communication, and ability to handle escalations from Tier 1 support.
  • Proven ability to troubleshoot complex issues and manage systems independently.


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