AI Salesforce Developer Expert

We are seeking a seasoned professional to support our Agentforce projects with cutting-edge Salesforce solutions.

You will be responsible for leveraging artificial intelligence capabilities to enhance and optimize Salesforce implementations for our clients. Your collaboration with cross-functional teams will involve developing custom AI Agentforce solutions, driving innovation to streamline business processes, and delivering exceptional customer experiences.

This role demands proficiency in Flow, LWC, APEX, and platform features. The ideal candidate will have hands-on experience with Agentforce and a strong track record of configuring Salesforce implementations that include Einstein within Sales Cloud, Service Cloud, and Marketing Cloud.

Our team is looking for a Salesforce AgentForce Developer who:

• Develops and maintains Salesforce applications using APEx and other Salesforce technologies.
• Analyzes business processes and translates them into effective Salesforce solutions.
• Designs, configures, and maintains Salesforce lab demo environments to support testing, demonstrations, and training sessions, ensuring optimal performance, security, and data integrity.
• Manages Salesforce projects from conception to implementation, ensuring they align with business objectives.
• Collaborates with cross-functional teams, delegating tasks to all project team members in order to deliver high-quality projects that use AI in Salesforce.
• Leads projects by being the primary point of contact for clients and Project Managers, along with being accountable for each project team member's performance within the project.
• Provides technical support and training to users as needed, including explaining Generative AI fundamentals.
• Stays updated with Salesforce releases and recommends improvements leveraging new features, especially around Agentforce, Data Cloud, and AI capabilities.

Required Skills and Qualifications

• 5+ years of experience developing specifically for Salesforce, specifically in Sales & Service Cloud.
• Hands-on experience with Agentforce - yes, we know it's brand new - but we're looking for more than just surface-level exposure. Ideally, you've spent time actively configuring and working within the tool, not just watching the demo.
• Preferred experience: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), DataCloud (External Data Input), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).
• Exposure and experience with Generative AI technologies or capabilities.
• Hands-on experience working with data sources, APIs, and integration tools to ensure seamless data flow and accurate data management within the Salesforce ecosystem.
• Experience with data management and governance best practices including privacy and consent.
• Detailed understanding of the development of modules within Salesforce and how those modules tie into a broader solution.
• Proficiency in programming using Salesforce.com, Java, JavaScript, and XML and their use in the development of CRM solutions.
• Bachelor's or Master's degree in Computer Science, MIS, IT or other computer related disciplines.
• Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects.
• Strong communication skills – written, verbal and interpersonal.
• Self-motivated with strong analytical and problem-solving skills.
• At least 3 Active Salesforce Certifications

Benefits

Please note that this job posting is for our contractor dream team and not a full-time employment opportunity. As a contractor, you will not be entitled to benefits such as health insurance, paid time off, or retirement plans that our company offers its full-time employees. Additionally, your employment status will be that of an independent contractor, meaning you will be responsible for your own taxes and insurance. Please ensure that any outside commitments do not interfere with your responsibilities, availability, or ability to perform effectively in this position.

Others

We encourage all applicants to thoroughly discuss our contractor agreement terms during the Talent Screen.