Customer Service Representative

7 days ago


Ayala Alabang, National Capital Region, Philippines Neksjob Full time
About Neksjob

We are a leading provider of customer-centric solutions, dedicated to delivering exceptional service experiences.

Job Summary

This role involves managing incoming customer interactions through various channels and ensuring timely and effective resolution of their queries and concerns. The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to empathize and provide professional support.

Key Responsibilities:
  • Manage incoming customer calls and emails in a prompt and courteous manner.
  • Address customer questions, concerns, and service requests with professionalism and expertise.
  • Ensure efficient and accurate resolution of customer issues, leveraging client-specific tools and software as needed.
  • Maintain a high level of customer satisfaction through proactive issue resolution and follow-up.
Requirements:
  • At least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
  • With or Without Experience
  • Excellent communication and customer service skills
  • Willingness to work on site
Why Choose Neksjob?

We offer a range of benefits and opportunities for growth and development, including:

  • Paid training and career development programs
  • Competitive salary and allowances
  • Monthly performance incentives and bonuses


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