Patient Financial Liaison Specialist

2 days ago


San Juan, National Capital Region, Philippines beBeePatientFinancialOutreach Full time ₱75,000 - ₱150,000

Job Summary:

We are seeking a detail-oriented professional to play a critical part in ensuring patients are informed about their financial responsibilities prior to appointments and that all financial communications are accurately documented.

Key Responsibilities:
  • Proactively reach out to patients to review co-pays, balances, and payment options.
  • Provide clear explanations of billing statements and assist with setting up payment plans when needed.
  • Accurately document all patient interactions, financial discussions, and related information in the Electronic Health Record (EHR) system to maintain a clear and consistent record.
  • Work closely with intake, clinical, and billing teams to ensure accurate information flow.
  • Escalate complex patient or insurance issues for resolution.
Requirements:
  • Prior experience in medical billing, insurance verification, or healthcare accounts receivable is preferred.
  • Proficiency in English (spoken and written).
  • Strong organizational skills, accuracy, and time management are essential.
  • The ability to manage sensitive patient information with integrity and adhere to HIPAA compliance is mandatory.
  • A comfort level using billing software, EHR systems, and Microsoft Office Suite is necessary.


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