Collections Training Lead

2 days ago


Quezon City, National Capital Region, Philippines JKILC Full time
Company Profile
    JKILC is a leading provider of IT solutions, committed to delivering exceptional results for our clients. Our mission is to empower businesses through cutting-edge technology and expert knowledge. As a Senior Collections Trainer, you will play a vital role in shaping the future of our Order To Cash Training Program.

    In this role, you will be responsible for designing and delivering comprehensive training programs for our collectors. Your expertise in collections training will enable you to identify areas for improvement and develop effective solutions. Additionally, you will collaborate with stakeholders to ensure the program meets the evolving needs of the industry.

Responsibilities
    Some of your key responsibilities will include:

• Developing and implementing training programs to enhance collector skills and knowledge
• Assessing the effectiveness of the Order To Cash (Collections) Training Program and making recommendations for improvement
• Collaborating with stakeholders to identify skills gaps and developing suitable solutions
• Providing ongoing support and guidance to collectors

Requirements
    To succeed in this role, you should possess the following qualifications and skills:

• Bachelor's Degree holder
• At least 7 years of working experience in Collection/Order to Cash
• At least 4 years of working experience in a Trainer role
• Amenable to working on a night shift working schedule
• Amenable to working onsite

What We Offer
    As a Senior Collections Trainer at JKILC, you will enjoy a competitive salary range of Php 100,000 - Php 150,000 (negotiable depending on years of experience). You will also have opportunities for career growth and professional development in a collaborative and dynamic work environment.

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