Sales Team Supervisor
1 week ago
We are a reputable provider of marine provisions and stores with a strong presence in the industry.
We have developed a cutting-edge digital marketplace called Source2Sea, revolutionizing the marine supply industry with real-time global sourcing and logistics. Our platform provides unparalleled data transparency and convenience to our customers.
We are committed to reducing our environmental impact while meeting our customers' growing demands for eco-friendly solutions.
We operate from over 30 locations worldwide, serving major shipping hubs with a dedicated team of over 1,800 employees.
Job ResponsibilitiesThe successful Sales Team Leader will be responsible for guiding, monitoring, and supervising team members to achieve sales goals and KPIs. This leader will create a dynamic environment that fosters open communication, teamwork, and adaptability.
- Process customer requests for quotes.
- Generate quotes in our ERP system based on customer specifications.
- Collaborate with the Sales and Purchase Department to complete quotations.
- Maintain and update product information.
- Analyze post-quotation studies to identify areas for improvement.
- Implement various procedures to meet customer needs.
- Lead and mentor team members.
- Oversee daily operations and collaborate with the Team Manager to achieve business objectives.
- Provide support for system and process inquiries.
- Review and enforce standard operating procedures (SOP).
- Promote the efficient processing of daily transactions.
- Ensure timely responses to customer inquiries.
- Hold regular meetings to discuss team performance and strategies.
- Coordinate team scheduling and workload allocation.
- Develop and implement process improvements.
- Support the development of new employees and underperforming team members.
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