Healthcare Billing Support Specialist

1 day ago


Makati City, National Capital Region, Philippines Lean Solutions Group Full time

About Us

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At Lean Solutions Group, we strive to provide exceptional support to our clients throughout their healthcare journey.

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Job Overview

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We are seeking a skilled Customer Service Agent to join our team as a Healthcare Billing Support Specialist. This role involves handling inquiries related to billing, insurance claims, and account management, while also addressing any issues that may arise.

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Salary and Benefits

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The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a 401(k) plan with company match.

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Key Responsibilities

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As a Healthcare Billing Support Specialist, your key responsibilities will include:

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  • Handling incoming and outgoing phone calls in a high-traffic call center setting.">
  • Effectively multitasking, prioritizing, and managing customer inquiries in a fast-paced environment.">
  • Communicating clearly and patiently with clients over the phone, addressing their concerns accurately.">
  • Providing informed responses to customer questions regarding billing, explaining charges, and processing payments as necessary.">
  • Maintaining confidentiality of sensitive company and customer information, adhering to established policies and procedures.">
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Required Skills and Qualifications

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To be successful in this role, you should possess:

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  • Experience in customer service, preferably in a healthcare setting.">
  • Familiarity with basic medical terminology. You should be able to clearly articulate and interpret information both verbally and in writing.">
  • Proficiency in using computers, phone systems, and relevant software applications. A typing speed of 40+ WPM is required.">
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Becoming Part of Our Team

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If you have a passion for delivering exceptional customer service and a strong desire to learn and grow with our organization, we encourage you to apply for this exciting opportunity.

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We are an equal opportunities employer, committed to diversity and inclusion in the workplace.

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Please note that this job posting is for informational purposes only.



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