Healthcare Billing Support Specialist
1 day ago
About Us
">At Lean Solutions Group, we strive to provide exceptional support to our clients throughout their healthcare journey.
">Job Overview
">We are seeking a skilled Customer Service Agent to join our team as a Healthcare Billing Support Specialist. This role involves handling inquiries related to billing, insurance claims, and account management, while also addressing any issues that may arise.
">Salary and Benefits
">The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a 401(k) plan with company match.
">Key Responsibilities
">As a Healthcare Billing Support Specialist, your key responsibilities will include:
">- ">
- Handling incoming and outgoing phone calls in a high-traffic call center setting.">
- Effectively multitasking, prioritizing, and managing customer inquiries in a fast-paced environment.">
- Communicating clearly and patiently with clients over the phone, addressing their concerns accurately.">
- Providing informed responses to customer questions regarding billing, explaining charges, and processing payments as necessary.">
- Maintaining confidentiality of sensitive company and customer information, adhering to established policies and procedures.">
Required Skills and Qualifications
">To be successful in this role, you should possess:
">- ">
- Experience in customer service, preferably in a healthcare setting.">
- Familiarity with basic medical terminology. You should be able to clearly articulate and interpret information both verbally and in writing.">
- Proficiency in using computers, phone systems, and relevant software applications. A typing speed of 40+ WPM is required.">
Becoming Part of Our Team
">If you have a passion for delivering exceptional customer service and a strong desire to learn and grow with our organization, we encourage you to apply for this exciting opportunity.
">We are an equal opportunities employer, committed to diversity and inclusion in the workplace.
">Please note that this job posting is for informational purposes only.
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