Business Banking Specialist

1 month ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time
Company Overview:
J-K Network Services is a reputable company in the Banking & Finance industry, with over 30 years of experience in the Philippines. They serve business and institutional clients across nearly 30 markets worldwide.

Job Summary:
We are seeking a Business Banking Specialist to provide exceptional customer care and tailor-made solutions for our esteemed commercial banking clients. This role involves working with stakeholders to address client issues, while ensuring compliance with banking regulations.

About You:
To be successful in this role, you will need at least 2-3 years of call center experience and be amenable to working in a shifting schedule. You should also be open to attending face-to-face interviews and on-site training. A non-bachelor's degree is acceptable.

Key Responsibilities:
- Provide outstanding customer service and customize solutions for commercial banking clients
- Comply with banking regulations while meeting client needs
- Handle initial contact by phone for clients requiring prompt maintenance and servicing
- Work with stakeholders to resolve client issues

Benefits:
- HMO coverage for up to 2 dependents
- Retirement plan
- Medical reimbursement
- Insurance coverage
- 30 leave credits per year

Salary and Benefits:
The salary range for this position is Php 30,000 - Php 40,000 (negotiable), depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement planning, and paid time off.

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