Support Services Specialist

4 days ago


Manila, National Capital Region, Philippines Staff Domain Inc Full time

**Job Summary:**

We are seeking a highly skilled and organized Support Services Specialist to join our team at Staff Domain Inc. As a Support Services Specialist, you will be responsible for providing excellent support to our customers, ensuring that all their needs are met efficiently and effectively.

Key Responsibilities:

  • Handle customer inquiries by email and telephone.
  • Provide technical support to customers.
  • Manage database information using Infusion Soft/Keap.
  • Assist with marketing campaigns and activities.
  • Manage social media platforms, including LinkedIn.

Requirements/Skills Needed:

  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in CRM tools like Keep (formerly InfusionSoft) and event management platforms like Eventbrite.
  • Strong computer skills, including experience with Google Workspace (Calendar, Sheets) and Dropbox.

Benefits:

  • HMO, Dental, and Life Insurance for you and one free dependent from day one.
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more.


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