
Client Insights Business Intelligence Specialist
3 days ago
Business Intelligence Expert
About the RoleWe are seeking a seasoned business intelligence professional to spearhead our analytical initiatives. As a key member of our team, you will be responsible for designing and implementing scalable insight engines, prototyping decision-support systems, and driving the next wave of analytics across high-impact problem spaces.
Your primary objective will be to serve as a strategic partner to the business, helping to drive commercial and operational levers through data-driven insights. You will work closely with internal client leads and external stakeholders to define analytical needs and translate them into high-impact deliverables.
Duties and Responsibilities- Develop and maintain tailored dashboards, cohort trackers, and insight narratives that reveal commercial and operational levers
- Lead deep dives into performance variability, liquidation trends, customer segments, and treatment outcomes
- Deliver strategic presentations to client stakeholders with clear recommendations and hypotheses for testing
- Build and refine repeatable insight models that support benchmarking, campaign planning, and forecasting
- Mentor junior analysts in developing storytelling, interpretation, and client-facing analytics skills
- Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field
- 7+ years of experience in analytics, with a clear focus on client-facing, commercial, or strategic work
- Expert-level SQL, with proven experience extracting and transforming large datasets
- Strong communication skills, with a track record of presenting insights to external stakeholders
- Deep understanding of cohort analysis, performance attribution, and outcome modelling
- Skilled in Tableau or similar BI tools, with the ability to build intuitive and visually engaging dashboards
- A collaborative analytics culture where you can grow and develop your skills
- The opportunity to work on high-impact problems and drive real business value
- A competitive benefits package, including health insurance, retirement savings plan, and paid time off
- Experience in fintech, financial services, or recovery analytics
- Familiarity with Snowflake and/or cloud-native data environments
- Exposure to forecasting, predictive modelling, or experimental design (A/B testing)
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