Cloud Account and Billing Support Specialist

2 days ago


Quezon City, National Capital Region, Philippines Avature Full time

Avature is looking for a skilled Cloud Account and Billing Support Specialist to join our team. In this role, you will be responsible for assisting clients with billing and account-related issues related to IBM Cloud accounts.

You will work closely with our customers to resolve their concerns and provide exceptional customer service. Your primary responsibilities will include:

  1. Registration, Activation, Login, and ID management for IBM Cloud accounts
  2. Suspension and Cancellation of Services for IBM Cloud accounts
  3. User Management, Ownership Changes, and Account Cancellations for IBM Cloud accounts

To succeed in this role, you will need to have excellent verbal and written communication skills, as well as good problem-solving and decision-making skills. You should also be able to work well both with groups and independently in an office setting and remotely.

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.



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