Accounting Support Specialist

3 days ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time
About the Role

BEST CAREERS AND OPPORTUNITIES is seeking an experienced Accounting Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and ensuring operational excellence and superior customer service levels of existing accounts/clients.

This role requires a detail-oriented individual who can accurately process and record all incoming calls and emails using designated tracking software. They will also be expected to offer alternative solutions to clients where appropriate, with the objective of retaining customers' business.

  • Provide product support and resolution to clients by performing question diagnosis and guiding users through step-by-step solutions.
  • Troubleshoot client queries in a user-friendly, courteous, and professional manner.
  • Maintain logs and records of all customer queries as per standard procedures and guidelines.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build relationships with internal stakeholders and external clients.



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