Infrastructure & Technology Cloud Billing Analyst

2 days ago


Quezon City, National Capital Region, Philippines Avature Full time

At Avature, we are seeking a highly skilled Infrastructure & Technology Cloud Billing Analyst to join our team. In this role, you will be responsible for analyzing and resolving complex billing and account-related issues related to IBM Cloud accounts.

You will work closely with our customers to identify and resolve their concerns, providing exceptional customer service and support. Your primary responsibilities will include:

  • Billing Questions and Disputes (AR, Revenue Services)
  • Reconciliations/Credits-Refunds
  • System Outages (Login and ID)

To succeed in this role, you will need to have a strong analytical mindset, excellent communication skills, and the ability to work well under pressure.

We offer a dynamic work environment, competitive salary, and opportunities for career growth and professional development.



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