Escalation Process Lead

We are looking for a skilled professional to fill the role of Global Escalation Resolution Lead at Eteam Workforce Private Corporation. In this position, you will play a key role in supporting and improving the operation of our partner relationships.About the JobThis role requires someone who can manage and respond to incoming questions, tickets, and quotes...

Role Overview:The Global Escalation Coordinator will be responsible for coordinating the global centralized escalation Accounts Receivable process, ensuring compliance with established timelines for invoice payments.Main Accountabilities:Liaise and collaborate with the Collections team regularly regarding all aspects of collections activity...

Job OverviewWe are seeking an experienced Centralized Escalation Manager to join our team. The successful candidate will be responsible for managing the global centralized escalation process, ensuring timely resolution of invoices and maintaining strong relationships with internal and external clients.ResponsibilitiesContact clients and internal teams to...

Partner Escalation SpecialistWFH set up (equipment provided)Salary Offer: Php50,000 - Php60,000Time zones covered: Asia, America, Europe9PM - 5AM Manila Time - for coverage of the Americas region3PM - 11PM Manila Time - for coverage of Europe & India12PM - 8PM Manila Time - for coverage of APAC & EuropeHours may slightly vary based on daylight savings and...

Job SummaryAmerican Express seeks a skilled professional to join its centralized complaints handling team as a Commercial Complaints and Escalations Analyst. In this role, you will handle complex customer complaints and escalations related to commercial products and services, working closely with internal stakeholders and travel management companies to...

Responsibilities include:People Management:Supervise the team in terms of schedule adherence and completion of tasks.Provide training and knowledge sharing to the team and new hires if required.Monitor KPI and SLA of the team and identify areas of opportunities and improvement for best quality of service delivery.Keep all process flows and work instructions...

About the RoleThis exciting opportunity involves handling and resolving customer complaints and escalations related to commercial products and services. As a member of our centralized complaints handling team, you will be responsible for managing relationships with customers, internal stakeholders, and travel management companies to deliver exceptional...

HelloConnect Inc. OverviewWe are a subsidiary of HelloFresh, founded to address years of challenges faced in our own customer care. Our solutions are hyper-focused on serving high-growth companies, leveraging our extensive experience in developing customer care tailored to their immediate needs.The Team Lead of Finance Operations will be responsible for...

Job OverviewAmerican Express is committed to delivering exceptional customer experiences. As a Commercial Complaints and Escalations Analyst, you will play a critical role in achieving this goal by handling and resolving complex customer complaints and escalations within the company's centralized complaints handling team.Key Responsibilities:Manage urgent...

ANZ Commercial Complaints, MR and TMC Escalations AnalystYou Lead the Way. We've Got Your Back.#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers#1st for Digital Experiences in J.D. Power U.S. Study 2024#1st in Fortune's Best Workplaces in Financial...

Fujitsu Taguig, National Capital Region, PhilippinesProcess Controller2 days ago Be among the first 25 applicantsRole: Service Desk / ITIL Process ControllerLevel: Mid - SeniorWork Logistics: Onsite at Taguig BGC, Hybrid options available later on / 24/7~ Predominantly Mid shiftRole Purpose:To ensure adherence to ITIL best practices and contractual...

Job Overview: AS White Global is hiring an experienced Process Improvement Lead to join our team. In this role, you will work closely with departmental process owners throughout the organization to integrate processes, data, people, and technology across the value chain while developing frameworks and solutions to promote a culture of continuous...

We are currently seeking a WFM Process Lead to join our team at Neksjob Corporation. As a key member of our contact center operations team, you will be responsible for overseeing the implementation of efficient workforce management processes.Your key responsibilities will include:Developing and implementing effective staffing plansManaging forecasting and...

About the CompanyRising Tide Digital Inc is a leading provider of digital solutions. We are seeking a highly skilled IT Business Analyst to join our team.Job Responsibilities:System Analysis: Analyze business needs and develop solutions to meet those needs.System Design: Design and implement new systems and functionalities.UAT Planning: Plan and schedule UAT...

DXC Technology Inc. is a dynamic and forward-thinking organization that offers exciting opportunities for career growth and development.We are seeking a motivated and experienced Process Transactions Lead to join our team.About the Position:As a Process Transactions Lead, you will be responsible for overseeing the execution of business process transactions...

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyLicensed Real Estate Broker at The Lead RealtyHiringWe are looking for a professional real estate broker or agent to LEAD and GROW with usEnjoy the vast LISTINGS that you can market.EXPERIENCE real estate...

COMPANY PROFILE: This company has been in the Philippines for over 47 years now and was first founded in the heart of Germany. They are considered as one of the leading science and technology company.Position: Invoice Processing ManagerCompany Industry: Shared Services CompanyWork Location: BGC, Taguig CityWork Schedule: FlexibleSalary: Php 100,000 - Php...

Team Lead for Revenue & Alert MonitoringPinterviewNegotiableOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionOur client is actively seeking a candidate for a Team Lead for a Revenue & Alert Monitoring.Job Location - BGC Taguig City Philippines - On-Site work set-up.Job Description:The Revenue & Alert Monitoring Team Lead is...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionOur client is actively seeking a candidate for a Alert Monitoring Team Lead position.Job Location - BGC Taguig City Philippines - On-Site work set-up.Job Description:The Revenue & Alert Monitoring Team Lead is responsible for overseeing the day-to-day operations of a team of Revenue...

Fujitsu is seeking a highly skilled Service Process Manager to join our team. As a key member of our service management group, you will be responsible for ensuring adherence to ITIL best practices and contractual obligations by managing and controlling key service management processes.This role involves taking ownership of documenting, implementing, and...