Digital Product Insights Expert
2 days ago
This is a unique opportunity for a skilled Product Analyst to join our team and drive business growth by unlocking the full potential of our digital products. We are looking for someone with experience analyzing product usage, defining key metrics, supporting A/B testing, and working with tools like Pendo, Amplitude, or Segment.
Key Responsibilities- Analyze user behavior across the product to identify patterns, friction points, and opportunities.
- Define, track, and report on key product metrics such as activation, retention, and engagement.
- Perform in-depth analyses on new feature adoption, A/B test results, and product experiments.
- Collaborate with engineers and product managers to define and validate tracking requirements.
- Ensure accurate data collection through tools like Segment, Pendo, Amplitude, Mixpanel, or GA.
- Monitor data quality and work with teams to resolve inconsistencies.
- Translate business questions into structured analyses and communicate findings effectively.
- Create interactive dashboards and self-serve tools to enable data access across teams.
- Work closely with product teams to embed insights into roadmap and feature decisions.
- Support product strategy with market benchmarking, customer segmentation, and cohort analysis.
- Help prioritize product opportunities based on quantitative impact and user need.
- 2+ years in a product analytics, business intelligence, or similar data role.
- Proficiency in SQL, Python, JavaScript, and experience with analytics tools.
- Understanding of user lifecycle metrics and product analytics concepts.
- Strong communication skills – able to clearly explain complex findings to non-technical audiences.
- Hands-on experience with product analytics tools such as Pendo, Amplitude, Mixpanel, or Segment.
- Experience in SaaS or B2B product environments.
- Familiarity with A/B testing design and interpretation.
- Exposure to event-based tracking tools.
- Comfortable working in agile environments and partnering with cross-functional teams.
Please note that this is a remote role with US hours.
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