
Business Operations Coordinator
1 week ago
This role involves providing exceptional customer experiences, staying organized, and being involved in various aspects of a growing business.
- Main Responsibilities:
- Customer Service: Act as the primary contact for online customers, addressing inquiries, resolving complaints, and processing orders promptly.
- Inventory Management: Monitor and manage inventory levels to ensure accurate stock counts and timely restocking of products.
- Order Fulfillment: Oversee the order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
- Data Entry: Maintain accurate records of sales, inventory, and customer interactions in our database.
- Reporting: Generate regular reports on sales performance, inventory levels, and customer feedback to support decision-making.
Essential Skills and Qualifications:
- Customer Service Expertise: Strong communication skills with a customer-centric approach. Ability to address inquiries, resolve complaints, and process orders efficiently.
- Inventory Management Knowledge: Experience in monitoring and managing inventory levels, ensuring accurate stock counts, and coordinating timely product restocking.
- E-commerce Platform Proficiency: Strong understanding of e-commerce platforms, particularly in creating, editing, and maintaining accurate product listings.
- Data Management Skills: Proficiency in maintaining accurate records of sales, inventory, and customer interactions in databases.
About this Role
We are looking for a highly skilled and organized professional to join our team. If you have excellent customer service skills, experience in inventory management, and a strong understanding of e-commerce platforms, we would like to hear from you.
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