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Process Improvement Specialist

1 week ago

Quezon City, National Capital Region, Philippines White Cloak Technologies, Inc. Full time
Job Summary

White Cloak Technologies, Inc. is seeking a highly skilled Process Improvement Specialist to join our team.

This role involves working closely with our product managers, developers, and QA teams to design and implement process improvements that drive business value.

Key Responsibilities
  • Process Design: Collaborate with cross-functional teams to design and implement process improvements.
  • Requirements Gathering: Work closely with stakeholders to identify business needs and develop comprehensive requirements documents.
  • Documentation: Create clear and concise documentation to support business decisions and communicate progress to stakeholders.
Qualifications
  • Education: Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Experience: 2-4 years of experience in business analysis or similar roles.
  • Skills: Strong analytical, problem-solving, and communication skills.