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Process Improvement Specialist

1 week ago

Makati City, National Capital Region, Philippines Red Planet Hotels Full time
Job Description

The Business Process Specialist will provide support in ensuring process excellence in the organization, directly reporting to the CEO.

Key Responsibilities:

  • Define controls and measures in business process design.
  • Design or re-engineer processes to enhance efficiency, guest satisfaction, and profitability.
  • Lead the change management projects and campaign to support the implementation of new processes.
  • Establish key performance indicators (KPIs) for workflows.

Requirements:

  • Proven working experience in business process designing and implementation.
  • Candidate must possess a Bachelor's Degree in Industrial Engineering or similar discipline.
  • At least 2-3 years of working experience as a Process Engineer/Designer.