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Help Desk Specialist

2 months ago

Cebu City, Central Visayas, Philippines Neksjob Full time
What We're Looking For
At Neksjob, we're seeking a highly skilled Call Center Agent to join our team. The ideal candidate will have a high school diploma or equivalent and possess excellent communication and computer navigation skills.

Key Responsibilities
- Respond to customer inquiries via phone and email
- Provide product information and resolve customer complaints
- Collaborate with the sales team to achieve sales goals
- Maintain accurate records of customer interactions

What We Offer
- Competitive salary package and performance-based bonuses
- Night differential and paid vacation leaves
- HMO coverage and life insurance
- Loyalty and diversity benefits
- Retirement plan and Christmas gift