Incident Response Manager
2 weeks ago
As a key member of our team, the Incident Commander will play a critical role in ensuring the smooth operation of our IT services. This position requires strong leadership and communication skills, as well as a deep understanding of incident command systems and emergency protocols.
Key Responsibilities:- Coordinate and lead efforts across ICT during major or critical incidents
- Provide centralized leadership and a single point of contact for all major or critical incidents
- Drive and lead the incident bridge until resolution, identifying and engaging with appropriate responders and stakeholders
- Ensure all communications, updates, or notifications adhere to our SLAs and OLAs
- Provide updates or escalations to senior leadership and key stakeholders
- Conduct post-incident reviews and facilitate the review process
- Work with the IRG lead and reporting teams to deliver clear major or critical incident management metrics
- At least three (3) years' experience working in IT service management or a similar role
- Strong ITIL knowledge and understanding of its use in a DevSecOps environment
- Problem-solving and analytical skills
- Organizational and coordination abilities
- Adaptability and resilience in dynamic environments
Solid Mark Manpower Services Inc. provides data-driven, insight-led solutions in the areas of people, risk, and capital. We help our clients sharpen their strategy, enhance organizational resilience, motivate their workforce, and maximize performance.
-
Incident Response Manager
2 weeks ago
Taguig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeIncident Commander Job DescriptionJob Summary:We are seeking an experienced Incident Commander to join our team at Solid Lyndelle Manpower Services Inc. The successful candidate will be responsible for coordinating and leading efforts across ICT when a major or critical incident is declared.Key Responsibilities:Provide centralized leadership and point of...
-
Incident Response Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full timeJob Title: Incident Response Group AnalystJob Summary: We are seeking a highly skilled Incident Response Group Analyst to join our team at Solid Mark Manpower Services Inc. The successful candidate will be responsible for managing the end-to-end incident management process, identifying and fixing process gaps, and delivering improved client experiences.Key...
-
Incident Response Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeIncident Response Group AnalystJob Summary:We are seeking a highly skilled Incident Response Group Analyst to join our team. As a key member of our Service Desk, you will be responsible for managing the end-to-end incident management process, identifying and fixing process gaps, and delivering improved client experiences.Key Responsibilities:Manage the...
-
Incident Response Lead
2 weeks ago
Taguig, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full timeIncident Commander Job DescriptionAs a key member of our team, the Incident Commander will play a critical role in ensuring the smooth operation of our services during times of crisis. This individual will be responsible for coordinating and leading efforts across our organization when a major or critical incident is declared.Key Responsibilities:Provide...
-
Incident Response Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full timeIncident Response Group AnalystAt Solid Mark Manpower Services Inc., we are seeking a highly skilled Incident Response Group Analyst to join our team. As a key member of our Service Desk, you will play a critical role in delivering improved client experiences through effective incident management.Key Responsibilities:Manage the end-to-end incident management...
-
Incident Response Lead
2 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeJob Title: Incident Response LeadLocation: BGC, Taguig (Hybrid, 3x onsite per week)Schedule: DayshiftJob Purpose:The role will involve leading and supporting teams of incident response experts who specialize in the detection, response, and recovery of system downtime. The Incident Response Lead will be working closely alongside other internal and external...
-
Incident Response Lead
2 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Incident CommanderAt Nityo Infotech, we are seeking a highly skilled and experienced Incident Commander to join our team. As a key member of our IT service management team, you will be responsible for leading our incident response efforts and ensuring the smooth operation of our technical systems.Key Responsibilities:Develop and implement incident...
-
Incident Response Lead
2 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeIncident Commander Job DescriptionWe are seeking a highly skilled and experienced Incident Commander to join our team at Nityo Infotech.Key Responsibilities:Lead incident response efforts to minimize downtime and ensure business continuityCollaborate with cross-functional teams to identify and resolve technical issuesDevelop and implement incident management...
-
Incident Response Lead
2 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeIncident Commander Job DescriptionWe are seeking a highly skilled Incident Commander to join our team at Nityo Infotech.Key Responsibilities:Lead incident response efforts to minimize downtime and ensure business continuityCollaborate with cross-functional teams to identify and resolve technical issuesDevelop and implement incident management processes and...
-
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeJob Title: Lead Service Management and Incident ResponseLocation: BGC, Taguig (Hybrid, 3x onsite per week)Schedule: DayshiftJob Purpose:The role will involve leading and supporting teams of incident response experts who specialize in the detection, response, and recovery of system downtime. The Incident Response Lead will work closely alongside other...
-
Cybersecurity Incident Response Expert
2 weeks ago
Taguig, National Capital Region, Philippines CloudMatrix Innovations Full timeCloudMatrix Innovations**Job Title:** Cyber Incident Response Specialist**Job Summary:**We are seeking a highly skilled Cyber Incident Response Specialist to join our team. The ideal candidate will have a strong background in network security, security operations, and infrastructure services. They will be responsible for analyzing potential network security...
-
Site Reliability Engineer
2 weeks ago
Taguig, National Capital Region, Philippines Procter & Gamble Full timeAbout the RoleWe are seeking a highly skilled Site Reliability Engineer to join our Manufacturing IT Operations team. As a Site Reliability Engineer, you will be responsible for leading incident response efforts, ensuring swift and effective resolution of critical system issues. You will also play a critical role in ensuring the reliability, scalability, and...
-
Incident Response Leader
2 weeks ago
Taguig, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full timebIncidentCommanderJobDescription/bbrbrAtSolidMarkManpowerServicesInc.,weareseekingahighlyskilledbIncidentCommander/btojoinourteam.AsanIncidentCommander,youwillberesponsibleforcoordinatingandleadingeffortsacrossICTwhenamajororcriticalincidentisdeclared.Youwillprovideleadershipandacentralisedchainofcommandduringhighstakesandhighstressincidents.Youwillberespons...
-
Incident Response Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full timebJobSummary/bbrbrTheIncidentResponseGroupAnalystplaysavitalroleindeliveringimprovedclientexperiencesbymanagingtheend-to-endincidentmanagementprocessandidentifyingprocessgaps.ThispositionisresponsibleforprovidingsupporttoServiceDeskAnalystsandactingastheprimaryescalationpointforincidentsthattheServiceDeskcannotresolve.brbrbKeyResponsibilities/bbrbrPerformings...
-
Technical Program Manager
2 weeks ago
Taguig, National Capital Region, Philippines Hunters hub Incorporated Full timeJob Title: Technical Delivery LeadAbout the Role:We are seeking a highly experienced Technical Delivery Lead to join our team at Hunters Hub Incorporated. As a key member of our organization, you will be responsible for leading our technical delivery efforts and ensuring the successful implementation of our IT projects.Key Responsibilities:Lead the technical...
-
Service Delivery Manager
2 weeks ago
Taguig, National Capital Region, Philippines Hunters Hub Inc. Full timeJob Title: Service Delivery LeadJob Summary: Hunters Hub Inc. is seeking a highly skilled Service Delivery Lead to oversee the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. Key Responsibilities: Manage and lead the service delivery team, ensuring proper resource allocation, training, and...
-
Corporate Social Responsibility Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeGratitude Philippines is seeking a dedicated professional to lead our Corporate Social Responsibility (CSR) initiatives. As a CSR Program Manager, you will be responsible for identifying, planning, and executing employee volunteering programs that connect with local NGOs and address community needs. Your role will involve working closely with the local HR...
-
Corporate Social Responsibility Specialist
4 days ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob Title: CSR CoordinatorWe are seeking an experienced CSR Coordinator to join our team at Manpower Core Group Inc. The ideal candidate will have a strong background in corporate social responsibility, project management, and volunteer engagement.### Key Responsibilities- Identify, plan, and execute employee volunteering programs from start to finish,...
-
IT Support Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Eteam Workforce Private Corporation. The successful candidate will provide exceptional user support via various channels, track and resolve incidents and requests, and maintain a high level of customer service.Key ResponsibilitiesProvide user support via phone, email, and...
-
IT Support Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeJob Title: IT Service Desk SupportJob Summary:Eteam Workforce Private Corporation is seeking a highly skilled IT Service Desk Support professional to join our team. As a key member of our Service Desk, you will be responsible for providing exceptional user support via various channels, tracking and resolving incidents and requests, and maintaining a high...