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Training Content Developer

1 week ago

Manila, National Capital Region, Philippines Everise Philippines Ltd. Full time

Job Overview:

We are seeking an experienced Instructional Designer to join our team at Everise Philippines Ltd. As an Instructional Designer, you will be responsible for creating engaging and interactive training content to support our call center operations.

Main Responsibilities:

  1. Develop training materials, including presentations, handouts, and online courses, using adult learning principles and instructional design models.
  2. Conduct analysis of training needs and identify opportunities for improvement.
  3. Prioritize and organize multiple tasks and projects to meet deadlines and achieve goals.
  4. Collaborate with subject matter experts and stakeholders to gather information and provide updates on project status.

Qualifications:

  • Proven experience in training design and delivery, preferably in a call center environment.
  • Degree in Education, Training, or related field, or equivalent experience.
  • Excellent communication and project management skills.
  • Familiarity with adult learning theory and instructional design principles.
  • Ability to work independently and collaboratively as part of a team.