Healthcare Administrative Liaison

1 day ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱3,000,000 - ₱4,000,000

Reimagining Rehabilitation

We've transformed patient care by introducing remote therapy solutions.

The role of Administrative Assistant plays a crucial part in daily operations, requiring exceptional communication skills, attention to detail, and the ability to manage multiple tasks effectively.

This position provides administrative support to our member experience & clinical teams, manages patient communications, and ensures efficient workflow within the clinic.

  • Patient Coordination: Schedule virtual appointments, manage patient records, and coordinate follow-up communications.
  • Administrative Support: Assist with daily tasks including call & email management and data entry.
  • Customer Service: Provide customer service to patients via phone, email, and chat, addressing inquiries and resolving issues promptly.
  • Medical Records Management: Maintain and update patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
  • Team Collaboration: Coordinate with providers, technical support, and other team members to ensure seamless patient care.
  • Technical Support: Assist patients and staff with basic troubleshooting of telehealth platforms and other software.

For this role, we're looking for someone with a high school diploma or equivalent, minimum 2 years of administrative experience, preferably in healthcare, and proficiency in Google Office Suite and electronic health record systems.

Strong organizational and multitasking abilities, excellent verbal and written communication skills, and a demonstrated customer service approach with patient-centered values are essential.

Adaptability is also key, as this role requires working independently in a remote setting and adapting to changing priorities.

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