Travel Account Representative

4 days ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time

Job Description:

Neksjob Philippines seeks a skilled Customer Service Representative to join its team. The ideal candidate will possess excellent communication skills, have experience with GDS tools, and be willing to work onsite in Pasig.

Responsibilities:

  • Assist customers with flight bookings, itinerary changes, and travel inquiries.
  • Utilize GDS tools (Sabre/Amadeus) to process reservations and modifications.
  • Provide accurate and up-to-date travel information.
  • Handle concerns regarding ticketing, cancellations, and refunds.
  • Ensure customer satisfaction by delivering excellent service.

Requirements:

  • At least 1 year of experience using GDS tools (Sabre/Amadeus).
  • Experience handling international travel accounts and utilizing GDS tools is a plus.
  • Preferably has completed at least some college-level coursework or holds a minimum of a high school diploma (or equivalent).
  • Average to excellent communication skills.
  • Must be willing to work onsite at our Pasig site.

Benefits:

  • Competitive salary with performance-based incentives.
  • Exciting performance bonuses & account-specific allowances.
  • Opportunities for career growth and advancement.
  • A commitment to promoting from within the company.
  • Comprehensive healthcare benefits to support your well-being.


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