Travel Associate Expert
3 days ago
Job Overview
We are seeking a highly skilled Travel Associate to join our team at Neks Job Philippines. As a key member of our customer service team, you will play a vital role in providing exceptional travel experiences for our clients.
About the Role
This is an exciting opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. As a Travel Associate, you will be responsible for handling customer inquiries, resolving issues, and utilizing various tools and applications to provide top-notch service.
Key Responsibilities
- Answering incoming calls from customers in a friendly and professional manner
- Resolving customer inquiries and requests in a timely and efficient manner
- Utilizing Sabre/Amadeus GDS and other client-based tools for customer management and servicing
- Providing cutting-edge service with excellent communication skills
Requirements
To succeed in this role, you must have:
- A minimum of 1-3 years of experience in a user-facing or back of house airline industry or travel agency role
- In-depth experience with Sabre/Amadeus GDS
- SHS (K12) or HS grad (old curriculum), undergraduate, college graduates welcome to apply
- Excellent Communication Skills
Benefits
We offer a competitive salary, exciting performance bonuses & account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits.
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