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Travel Operations Manager

3 weeks ago

Pasig, National Capital Region, Philippines WNS Full time
Job Description

We are seeking a highly skilled and experienced Travel Operations Manager to join our team at WNS. In this role, you will be responsible for leading our corporate travel account team, ensuring seamless execution of business processes, and driving performance improvements.

Key Responsibilities:
  • Process Optimization: Analyze and optimize business processes to improve efficiency, reduce errors, and enhance overall customer experience.
  • Team Leadership: Lead and motivate a high-performing team, providing guidance, coaching, and development opportunities to ensure individual and team success.
  • Cross-Functional Collaboration: Work closely with cross-functional teams, including sales, marketing, and operations, to drive business growth and meet customer needs.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Minimum 5 years of experience in travel operations, preferably in a leadership role.
  • Proven track record of process optimization, team leadership, and cross-functional collaboration.
  • Excellent communication, problem-solving, and analytical skills.
  • Familiarity with Microsoft Office applications, especially Excel, PowerPoint, and Word.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.