Implementation Coordination Specialist

1 month ago


Pasay, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full time
Job Title:

Implementation Coordination Specialist

Job Summary

We are seeking a skilled Implementation Coordination Specialist to join our team at Compliant Business Processing Philippines Inc. as an Implementation Specialist-Hybrid Set Up.

Responsibilities

• Assist in the implementation of new accounts across multiple waves, managing both client and CBP staff through successful transitions.

• Manage the documentation of SOPs, training materials, and other references.

• Assist operations with process issues that require alignment with the client and internally with the staff.

• Work with the Implementation Manager to support Implementation project plans to transition business processes offshore.

• Communicate with clients for updates about the transition.

• Ensure proper coordination and delegation of tasks of the Implementation team.

Requirements

• A Bachelor's Degree with at least 2 years of working experience in a related field.

• Exposure in the freight-forwarding/logistics industry is an advantage.

• Proficiency in the use of freight forwarding tools or database systems such as Cargowise, Expedient, and others.

• Excellent communication and negotiation skills, and demonstrated good problem-solving, research, and analytical skills to identify issues and provide solutions.

Other Information

• Must be residing in Metro Manila and other nearby areas.

• HMO and Life insurance coverage on the first day of work.

• Amenable to work in night shift.

• Company to provide internet allowance and PC.

• Loyalty award and others.



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