Process Transition Specialist
1 month ago
Compliant Business Processing Philippines Inc. is seeking a skilled Process Transition Specialist to join our team in a hybrid setup role. This position involves assisting with the implementation of new accounts across multiple waves, ensuring seamless transitions for clients and internal staff.
About the Role
In this role, you will manage the documentation of Standard Operating Procedures (SOPs), training materials, and other references to support the Implementation project plans. You will also assist operations with process issues that require alignment with clients and internal staff. Working closely with the Implementation Manager, you will ensure proper coordination and delegation of tasks among the Implementation team.
Key Responsibilities
* Assist with the implementation of new accounts across multiple waves
* Manage the documentation of SOPs, training materials, and other references
* Assist operations with process issues that require alignment with clients and internal staff
* Coordinate and delegate tasks among the Implementation team
Requirements
* Bachelor's Degree with at least 2 years of working experience in a related field
* Exposure to the freight-forwarding/logistics industry is an advantage
* Proficiency in the use of freight forwarding tools or database systems such as Cargowise, Expedient, and others
* Excellent communication and negotiation skills
* Good problem-solving, research, and analytical skills to identify issues and provide solutions
What We Offer
* HMO and Life insurance coverage from day one
* Internet allowance and PCLoyalty award
* Opportunity to work in a hybrid setup
Location
Metro Manila and nearby areas
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