Cloud Operations Director

6 days ago


Manila, National Capital Region, Philippines AIA Digital+ Philippines Full time
About Us
AIA Digital+ Philippines is a leading technology hub that powers AIA's transformation and secures its position as the technology leader in the insurance industry. Our team works together to drive innovation, efficiency, and connectivity across Asia-Pacific.

We are seeking an experienced Associate Director, Cloud Operations to lead our cloud operations teams in Manila, Philippines. As a key member of our technology leadership team, you will be responsible for delivering world-class day-to-day operations for our public cloud environment.

Your Role
You will oversee the engagement and communication with teams under Group IT Operations residing in AIA ITPH. You will also manage the financial budgeting and site planning for Group IT Operations in AIA ITPH.

Key Responsibilities
Responsibilities include:
  • Operating Public Cloud services in a world-class manner, driving high levels of service performance and management.
  • Delivering new demand for Group, GCI, and BU capabilities on-time and in-full.
  • Managing and complying with Public Cloud technologies to audit standards.
  • Ensuring compliance with security requirements and standards as part of group cloud operations.
  • Improving opportunities to align and synergize business strategic partners and group technology.
  • Managing cloud operations team rostering to ensure adequate coverage service hours.
  • Escalating incidents and other operational activities.

Requirements
To succeed in this role, you must have 10+ years of relevant experience in Cloud/Platform Management roles, including at least 3 years in a senior role. You should have excellent understanding and proven experience in Public Cloud implementation, workload migration, and management in a multi-site enterprise environment. Proven experience plus relevant professional certifications (MS Azure, AWS, etc.) is required.

Benefits
As a valued member of our team, you can expect comprehensive benefits packages upon hire and upon regularization, including HMO with free 4 dependents, 15 days VL and 15 days SL, Guaranteed 14th-month pay, Annual Targeted Incentive, Group Life Insurance, Baguio Vacation Facility, Retirement Plan, and protection benefits.

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