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Client Relationship Specialist

2 weeks ago

Pasig, National Capital Region, Philippines Offshore Business Processing Full time
About the Role
We are seeking a skilled and experienced Client Relationship Specialist to join our Offshore Business Processing team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and delivering high-quality solutions to meet client objectives.

Key Responsibilities:
  • Build and maintain strong relationships with clients through excellent customer service and communication skills
  • Identify and pursue new business opportunities through prospecting and lead generation
  • Deliver high-quality solutions to clients through collaboration with cross-functional teams
  • Maintain accurate records and reports on client interactions and sales performance

Requirements:
To succeed in this role, you will need:
  • A minimum of 2-5 years of sales experience in a BPO/B2B campaign
  • Excellent verbal and written communication skills
  • Ability to work independently and collaboratively as part of a team
  • Strong problem-solving and analytical skills
  • Familiarity with Salesforce is an advantage