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Client Relationship Manager
2 weeks ago
As a Client Relationship Manager at Transcosmos, you will be responsible for building and maintaining strong relationships with our clients. You will work closely with cross-functional teams to develop and implement tailored solutions that meet client needs and preferences.
Key Responsibilities- Client Onboarding: Coordinate the onboarding process for new clients to ensure smooth transition and delivery of services.
- Relationship Building: Foster strong relationships with clients through regular communication, meetings, and feedback sessions.
- Solution Development: Work with cross-functional teams to develop and implement tailored solutions that meet client needs and preferences.
- Issue Resolution: Resolve client issues promptly and professionally to maintain high levels of customer satisfaction.
- Education: Bachelor's degree in Business Administration, Marketing, or related field.
- Experience: At least 3 years of experience in client relationship management, sales, or a related field.
- Certifications: Professional certifications such as CRM or sales training are desirable.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office applications.
