Virtual Call Center Agent Position Available

1 week ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Remote Customer Service Representative

We are seeking an enthusiastic and dedicated customer service professional to support a range of customer service initiatives.

  • This role requires strong communication skills, problem-solving abilities, and the ability to create memorable customer experiences.
  • The ideal candidate will possess a high school diploma or equivalent, prior call center experience, and reside within 80km of our office.
Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
Requirements:
  • High school diploma or equivalent required.
  • Prior call center experience preferred.
  • Strong command of the English language required.
  • Typing speed of 20+ WPM.
  • Familiarity with Windows operating systems.
  • Skilled in troubleshooting and follow-up.
  • Able to multitask and self-manage effectively.
Compensation and Benefits

Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

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