HMO Call Center Agent

2 weeks ago

Makati City, National Capital Region, Philippines iCARE - Insular Health Care, Inc. Full time ₱104,000 - ₱130,878 per year

The Customer Service Representative/Medical Support Center Associate is involved in the operations of the Medical Support Center (call center) of IHC which operates 24/7 to ensure that IHC members availing of the medical benefits are assisted accordingly to contribute to employee engagement, and retention in proportion but not limited to the medical needs of the company and covered companies and individuals.

JOB DESCRIPTION:

  • Attends to clients' general inquiries and/or follow-ups on claims transactions, ID cards, and other similar transactions.
  • Delivers assistance to members.
  • Accepts calls/inquiries from providers.
  • Maintain company spiels and lines that will entice members to call them regarding their benefit including medical network inquiries, concerns and LOA issuances.
  • Ensure that the member's coverage and benefits is discussed appropriately and issue the letter of authorization (LOA).
  • Assist the member during their availment by checking medical facility charges and professional fees to maximize member's benefits and to prevent incurrence of excess charges beyond the benefit coverage and advises member on non-covered charges.

JOB REQUIREMENTS:

  • Graduate of any 4-year college course, preferably medical allied.
  • Experience in insurance / HMO and value adding services preferred.
  • Good communication (oral and written) and interpersonal skills.
  • Computer literate
  • Possess positive characteristics.
  • Can work under pressure.
  • Customer service oriented
  • With decisive and analytical mind
  • Willing to do SHIFTING schedules.

Job Types: Full-time, Fixed term

Contract length: 5 months

Benefits:

  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion

Application Question(s):

  • What is your expected salary for this position?
  • When can you start?

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱120,000 - ₱200,000 per year

    The Call Center Agent is involved in the operations of the Call Center Department of iCare which operates 24/7 to ensure that iCare members availing of the medical benefits are assisted accordingly to contribute to employee engagement, and retention in proportion but not limited to the medical needs of the company and covered companies and individuals.JOB...

  • Call Center Agent

    1 week ago

    Quezon City, National Capital Region, Philippines Neksjob bridgetowne Full time ₱104,000 - ₱130,878 per year

    Neksjob bridgetowne is hiring a Full time Call Center Agent role in QC, NCR. Apply now to be part of our team.Job summary:Flexible hours availableQualifications:6 months of call center experienceHigh School or Senior High School graduateBasic computer proficiencyStrong verbal and written communication skillsBenefits:-Competitive salary with bonuses and...

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    Hiring Now: Call Center Agents at TASQ Location: On-site in Makati Start Date: March 27 Position Overview: TASQ is urgently recruiting Customer Service Representatives for a Financial Account. This is a great opportunity for those looking to build a career in the BPO industry. How to Apply: If you're interested, please keep your phone line open for a...

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱25,000 per year

    Job Opportunity: Call Center Agents at TASQIf you are interested in this opportunity, please keep your line open for a phone interview. Job Description: TASQ is urgently looking for Financial Tech Account Customer Service Representatives. This is a fantastic opportunity for individuals aiming to launch a career in the BPO industry, with a Php20,000 sign-on...

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱20,000 - ₱25,000 per year

    **Job Opportunity: Call Center Agents at TASQ** If you're interested in this position, please ensure your phone line is open for a potential interview. **Job Description:** TASQ is urgently seeking Customer Service Representatives for a Financial Tech Account. This is a great opportunity for those looking to start a career in the BPO industry, and it comes...

  • Call Center Agent

    1 week ago

    Makati City, National Capital Region, Philippines iCrescendo INC. Full time ₱28,000 per year

    WE'RE HIRING: Call Center Agent – OPEN FOR NEWBIES & TENUREDOCTOBER CLASS (ALL VIRTUAL PROCESS)Location: Pasig, Eastwood, Mandaluyong, Pasay & Quezon CityUp to 28,000 Salary Offer + Sign On BonusPlus Incentives & 20% Night Differential1-Day Hiring Process1 Assessment (With helpful tips provided)Virtual Application Process AvailableWith or without BPO...

  • Call Center Agent

    1 week ago

    Makati City, National Capital Region, Philippines Loop Contact Solutions, Inc. Full time ₱15,000 - ₱30,000 per year

    We are looking for enthusiastic and goal-driven Call Center Sales Agents to join our growing team in Makati. If you have a passion for sales, great communication skills, and the drive to succeed — we want you on our teamQualifications:At least 6 months of sales or upselling experienceGood English communication skills (verbal & written)Willing to work...

  • Call Center Agent- Makati

    2 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    **Job Opportunity: Call Center Agents at TASQ** **Location:** On-site positions in Makati **Start Date:** March 27 **Job Description:** TASQ is urgently hiring for the role of Financial Service Account Customer Service Representatives. This is an excellent opportunity for individuals seeking to start a career in the BPO industry. **Job Qualifications:** ...

  • Call Center Agent

    1 week ago

    Quezon City, National Capital Region, Philippines Neksjob UPA Full time ₱15,000 - ₱30,000 per year

    Neksjob UPA is hiring a Full time Call Center Agent role in Diliman, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines ups global health insurance services Full time ₱175,000 - ₱375,000 per year

    UPS Global Health Insurance Services.is IMMEDIATELY HIRING:Local Call Center Agents.Qualifications:At Least High School Graduateor College LevelRequired language: (Filipino)With or without experienceWilling to be Trained.Willing to start asap.Applicants are welcome to applyin person. From Monday - Friday.10am. - 3pm.@.: UPS Global Health Insurance Ofc.19/F...