Senior Customer Advocate
7 days ago
This is a dynamic and challenging opportunity for a skilled Account Manager to lead a portfolio of small to mid-market customers.
Key Responsibilities:- Oversee a portfolio of approximately 30–100 small to mid-market customers, driving product adoption, renewal negotiations, and revenue growth through strategic guidance and strong customer relationships.
- Develop and maintain executive-level relationships with key customer stakeholders, delivering exceptional service and fostering loyalty.
- Implement and train customers on best practices, ensuring adoption goals are met and sustained.
- Analyze user engagement metrics, identify actionable insights, and provide regular reports on key performance indicators.
- Lead annual or semi-annual business reviews with key stakeholders, positioning yourself as a trusted advisor to drive continued value from our products.
- Identify areas for improvement in the customer experience and develop new processes to optimize success in the small to mid-market segment.
- Continuously assess, document, and analyze customer progress toward revenue targets and results.
- Monitor customer health, proactively address issues, and serve as an escalation point for critical matters.
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Customer Service Advocate
7 days ago
Rizal, Philippines beBeeCustomerService Full time ₱50,000 - ₱70,000Job Title: Customer Service AdvocateJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advocate. In this role, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat.
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Exceptional Customer Advocate
7 days ago
Rizal, Philippines beBeeCustomer Full time ₱12,000 - ₱15,000Technical Support Advocate Job DescriptionWe are looking for a highly skilled Technical Support Advocate to join our team. As a Technical Support Advocate, you will be responsible for providing exceptional technical support to our customers.About the Role:Provide technical support to customers via phone, email and chatRespond to customer inquiries and alerts...
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Strategic Enterprise Customer Advocate
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Rizal, Philippines beBeeSuccess Full time $94,385 - $108,612Customer Success Manager PositionThe Customer Success Manager is a key role championing the success of enterprise customers. This individual will think strategically and drive quantifiable value through products and services.Key ResponsibilitiesDevelop Joint Plans: Create customer success plans, value plans, and other essential customer assets with...
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Senior Customer Service Professional
7 days ago
Rizal, Philippines beBeeCustomerService Full time $40,000 - $60,000Job OpportunityWe are seeking a highly skilled and dedicated professional to join our team as a Senior Customer Advocate.The successful candidate will be responsible for interacting with customers to address inquiries and resolve complaints regarding products and services. They will collaborate with internal and external teams to handle customer needs,...
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Senior Technical Support Advocate
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Rizal, Philippines Boldr Full timeOverviewA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across...
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Customer Service Advocate
6 days ago
Rizal, Philippines beBeeCustomer Full time ₱4,000,000 - ₱8,000,000Customer Experience SpecialistWe're seeking a Customer Experience Specialist to join our team. This role involves gathering information from customers and ensuring their continued support and success after implementing our Employment Hero HR product.Responsibilities:Respond to and resolve customer tickets, calls, and queries related to the Employment Hero HR...
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Senior Client Experience Manager
7 days ago
Rizal, Philippines beBeeCustomerService Full time ₱801,000 - ₱1,322,000Job OverviewThe role of Senior Customer Advocate requires interacting with customers to address inquiries and resolve complaints regarding the clients' products and services. This position involves collaborating with internal and external teams in handling customer needs to provide timely and professional service.The ideal candidate will possess strong...
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Compassionate Patient Advocate Role
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Rizal, Philippines beBeePatient Full time ₱800,000 - ₱1,000,000Job OpportunityWe are seeking a dedicated patient advocate to support patients in navigating the healthcare system.Key ResponsibilitiesEnroll patients in aid programs and manage post-enrollment tasks, including submitting claims and ordering medications.Review enrollments for accuracy and completeness, escalating denials and appealing assistance program...
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Customer Support Specialist
7 days ago
Rizal, Philippines beBeeCustomer Full time ₱3,500 - ₱5,000About Our Opportunity:We are currently seeking a Customer Service Representative to join our team. As a Seasonal Senior Customer Advocate, you will be responsible for interacting with customers and providing support to address their inquiries and resolve concerns regarding products and services.Key Responsibilities:Interact with customers across multiple...
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Customer Service Representative
7 days ago
Rizal, Philippines beBeeCustomer Full time ₱600,000 - ₱800,000About the Job\We are looking for a Customer Support Advocate to join our team. In this role, you will be the first point of contact for clients, owning customer communications from initial request through to resolution.\You will also play a key role in scaling our support function, maintaining knowledge base resources, improving processes, and collaborating...
