CRM and Analytics Professional

1 week ago


Manila, National Capital Region, Philippines KMC Solutions Full time

Overview

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KMC Solutions is a leading provider of innovative solutions and services. We are seeking a highly organized and detail-oriented Client Services Data Analyst to join our team.

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Main Responsibilities

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  • ERP Audit & Maintenance: Conduct regular audits and maintenance of the ERP system, including the review of client details, CSM assignments, and contract management. Ensure data accuracy and identify areas for process improvement.">
  • Deck Creation & Presentations: Design and prepare professional decks for Kick-Off meetings, Progress Reports, and Business Reviews, ensuring all client-facing documentation is clear, accurate, and visually engaging.">
  • HubSpot Administration: Serve as the primary administrator for HubSpot, overseeing the maintenance of the CRM tool. This includes managing user access permissions, updating records, ensuring email integration, and troubleshooting technical issues.">
  • HubSpot Support & Guidance: Act as the main point of contact for all HubSpot-related inquiries, providing support, answering questions, and offering guidance and training to internal teams on best practices for utilizing HubSpot efficiently.">
  • Client Services Reporting & Dashboards: Design, develop, and deliver various client services reports and dashboards. Ensure timely, accurate, and insightful distribution to stakeholders, helping drive business decisions.">
  • Collaboration with HRIS Team: Partner with the HRIS team to optimize data workflows, streamline processes, and ensure smooth integration of reporting systems across teams.">
  • Data Analysis & Accuracy: Analyze client data to identify trends, patterns, and actionable insights that support business objectives. Proactively monitor and resolve discrepancies to ensure data accuracy and reliability.">
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About the Role

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This is an exciting opportunity for a highly skilled and experienced professional to join our team and contribute to the success of KMC Solutions.

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Benefits

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  • A competitive salary and benefits package.">
  • A hybrid work setup that allows for flexibility and work-life balance.">
  • An opportunity to work with a dynamic and growing company that values innovation and teamwork.">
  • Professional development opportunities and access to exclusive resources and training programs.">
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How to Apply

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To be considered for this exciting opportunity, please submit your resume and cover letter outlining your qualifications and experience.



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