Virtual Support Specialist

16 hours ago

Caloocan City, National Capital Region, Philippines beBeeAdministrative Full time ₱396,000 - ₱509,000
Job Overview

The ideal candidate will provide administrative and client communication support within a Criminal Defense and Litigation practice. This role requires professionalism, strong communication skills, and the ability to serve as a reliable bridge between the attorney and clients.

Key Responsibilities
  • Contact clients before court appearances to gather updates and provide reminders.
  • Serve as the main communication bridge between the attorney and clients, ensuring clear and timely updates.
  • Draft and distribute client letters; maintain regular client touchpoints.
  • Explain case processes and legal updates in easy-to-understand terms.
  • Manage appointments, calendars, and court dates to ensure deadlines are met.
  • Update and manage client records using Practice Panther (training provided).
  • Follow up on billing, retainer fees, and accounts receivable with clients.
  • Handle conflict notifications and ensure accurate records of court appearances.
Required Skills and Qualifications
  • Prior experience as a legal assistant, paralegal, or administrative professional in a law firm is preferred.
  • Strong verbal and written English communication skills.
  • Proficiency with phone systems and ability to manage calendars and court dates accurately.
  • Comfortable using client management systems and familiar with billing follow-ups.
  • Professional, empathetic, and able to handle sensitive client interactions.
About the Role

This is a remote position that requires a self-starter with the ability to work independently and manage multiple tasks simultaneously.

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