Service Ambassador

2 days ago


Province of Palawan, Mimaropa, Philippines beBeeCustomer Full time ₱350,000 - ₱800,000
About the Position
We are seeking a skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer service and resolving issues efficiently.

Key Responsibilities:
  • Address customer inquiries through various channels, including email, phone, live chat, and social media.
  • Support customers with orders, shipping, product details, and returns.
  • Provide thoughtful, high-quality responses that reflect our service standards.

Requirements
Our ideal candidate possesses the following skills and qualifications:
  • Proficiency in English (written and verbal).
  • At least 1 year of customer service experience.
  • Experience with tools like Gorgias, Zendesk, or Shopify is beneficial.
  • Excellent problem-solving and communication skills.
  • Adaptable and solutions-oriented mindset.

Technical Requirements
The successful candidate must have a personally owned PC or laptop with an i5 processor or equivalent and a minimum of 15 Mbps for both upload and download internet speed.

Benefits
As a valued member of our team, you can expect:
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive compensation package.

Additional Information
Seniority Level: Entry-level
Employment Type: Full-time
Job Function: Customer Support Specialist, IT Services and IT Consulting
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