
Service Ambassador
2 days ago
We are seeking a skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer service and resolving issues efficiently.
Key Responsibilities:
- Address customer inquiries through various channels, including email, phone, live chat, and social media.
- Support customers with orders, shipping, product details, and returns.
- Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
Our ideal candidate possesses the following skills and qualifications:
- Proficiency in English (written and verbal).
- At least 1 year of customer service experience.
- Experience with tools like Gorgias, Zendesk, or Shopify is beneficial.
- Excellent problem-solving and communication skills.
- Adaptable and solutions-oriented mindset.
Technical Requirements
The successful candidate must have a personally owned PC or laptop with an i5 processor or equivalent and a minimum of 15 Mbps for both upload and download internet speed.
Benefits
As a valued member of our team, you can expect:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive compensation package.
Additional Information
Seniority Level: Entry-level
Employment Type: Full-time
Job Function: Customer Support Specialist, IT Services and IT Consulting
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